The Menu is gone on cart and checkout pages

This topic has 2 replies, 2 voices, and was last updated 3 days, 8 hours ago ago by Tony Rodriguez

  • Avatar: Boddicker
    Boddicker
    Participant
    February 15, 2025 at 12:40

    Hi

    I have a problem showing the menu in the header for “cart” and “checkout”.

    I’ve tried to flush the cache – no luck.

    I found a cart-2 page, which have the right menu, but I can’t just rename it, because it isn’t on “pages”. There is only 1 cart-page.

    When I try to edit Elementor Header #29 the menu is there. When I return to the cart page the menu is gone.

    I’ve tried to deactivate all 3rd part plugins. Nothing helped.

    I’ve tried with incognito browser, Firefox Edge and Chrome. Still nothng. 🙁

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    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 15, 2025 at 13:38

    Hello, @Boddicker,

    Thank you for reaching out to us with your concern.

    We are pleased to inform you that your issue has been successfully resolved. Kindly check your website after clearing your browser cache to ensure the changes take effect.

    To address the issue, we followed these steps:

    1. Accessed the **‘XStore’** section within the administrative dashboard.
    2. Navigated to **‘Theme Options’** and selected **‘WooCommerce’**.
    3. Opened the **‘Cart/Checkout Layout’** section.
    4. Enabled the **‘Use Header Builder’** option by switching it to **‘ON’**.
    5. Saved the changes by clicking **‘Publish’**.

    For your convenience, we have attached an image below as a visual reference to guide you through the process.

    Should you require any further assistance, please do not hesitate to reach out.

    **Best regards,**
    **8Theme Team**

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