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The mini cart and button suddenly scroll down after clicking the button

This topic has 2 replies, 2 voices, and was last updated 3 months ago ago by Jack Richardson

Sam

Participant

September 14, 2024 at 06:18

Hi,

Go to the single product page and add the product to the cart, the mini cart will pop up and show the add-to-cart product.

The mini cart and button suddenly scroll down after clicking the button and then go back to the original position.

Go back to the original position and then go to the shopping page.

Wetransfer Platform Download link:
https://we.tl/t-IcBRxKE0bo

How to fix the problem of the mobile phone mini cart and the button suddenly falling?

Thank you.

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#414343 Copied Theme version: 9.4.1

1 Answer

Jack Richardson

Support staff

September 16, 2024 at 09:30

Dear @Sam,

Thank you for providing the video for our review. After careful examination, it appears that the issue you encountered is not related to a bug in our theme but rather a behavior determined by the browser itself. We recommend that you observe this behavior on other websites using different browsers to compare results.

Additionally, you might consider testing this scenario using the default Storefront theme, which can be accessed here: https://themes.woocommerce.com/storefront/

Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best regards,
Jack Richardson
The 8Theme Team

#414492 Copied
Tagged: button scroll down problem, mini cart issues, sudden scrolling after click, troubleshooting woocommerce templates, wordpress woocommerce templates
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