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The mobil is caching and not update the basket

This topic has 7 replies, 2 voices, and was last updated 1 years ago ago by Rose Tyler

henrik

Participant

October 27, 2023 at 06:50

add products to the basket..
and the basket not showing the products..
think the problem is wp total cache ??
video private area.

Please, contact administrator
for this information.

#371709 Copied Theme version: 9.1.12 WooCommerce version: 8.1.1

6 Answers

henrik

Participant

October 27, 2023 at 06:59

can it be this: Never cache the following pages: ???
And then I add:
/handlekurv/
/kasse/
/konto/
/konto/ordre/
/konto/rediger-adresse/
/konto/rediger-konto/

#371710 Copied

henrik

Participant

October 27, 2023 at 07:48

Have add this to:
Also, try to activate Always Load “Wc-Cart-Fragments” in Theme Options > Speed Optimization.

#371716 Copied

Rose Tyler

Support staff

October 27, 2023 at 08:59

Hello,

Thank you for getting in touch with us.

1/ Please check how it works when the Storefront theme is activated (Appearance > Themes). Let us know the result.

2/ Disable 3rd party plugins to make sure that the problem is not caused by a plugin.

3/ Make sure that the problem is not caused by additional coding on your site.

4/ Provide us with temporary wp-admin and FTP access.
You provided access before, but we can’t log in now, so it seems you changed them. Please provide credentials only after checking all the above points and making sure the credentials are correct, to prevent wasting time.

Kind Regards,
8theme team

#371730 Copied

Rose Tyler

Support staff

October 27, 2023 at 09:01

Hello,

What browser do you use? Please try to check from another device.
We ask this, because we’ve checked adding to cart on your site from mobile (Chrome browser) and the Cart is not empty – https://prnt.sc/v98AQKKX_NuM , so we can not see the problem right now.

Kind Regards,
8theme team

#371731 Copied

henrik

Participant

October 27, 2023 at 09:37

I use firefox.. but I think after i update the #never cache” plugins.. to remove the pages.. I think its better 🙂

#371740 Copied

Rose Tyler

Support staff

October 27, 2023 at 10:41

Hello,

Thank you for letting us know.

We’ve also checked adding to the cart in firefox from mobile right now, and it is fine.

Kind Regards,
8theme team

#371751 Copied
Tagged: improve woocommerce performance, mobile caching issue, optimizing woocommerce mobile, troubleshooting wordpress, update basket problem, woocommerce fix, wordpress themes solutions
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