The mobile layout does not work correctly in the settings

This topic has 6 replies, 2 voices, and was last updated 1 weeks, 4 days ago ago by Rose Tyler

  • Avatar: Gabriele
    Gabriele
    Participant
    November 12, 2024 at 10:35

    Hi, editing in Elementor the layout does not work correctly for both the reference resolution and the settings.

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    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2024 at 13:22

    Hello, Gabriele,

    Thank you for reaching out to us.

    Could you please provide more detailed information about the issue you’re experiencing? Specifically, let us know what exactly is not functioning as expected. Additionally, we kindly ask you to record a video clearly showing the page where the issue occurs, along with the steps required to reproduce it.

    Private Content

    We appreciate your cooperation.

    Best Regards,
    8Theme’s Team

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    support staff only.
    Avatar: Gabriele
    Gabriele
    Participant
    November 12, 2024 at 15:53

    For example “Chi siamo” page:
    https://www.awesomescreenshot.com/video/33529652?key=daa3dc9603172bf7f2e0eb456ef9c3fa

    The mobile settings do not behave correctly and so I cannot, for example, hide elements.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2024 at 16:45

    Hello, Gabriele,

    Please find “Access breakpoints” and read here – https://elementor.com/help/mobile-editing/

    Best Regards,
    8Theme’s Team

    Avatar: Gabriele
    Gabriele
    Participant
    November 12, 2024 at 16:52

    Ok

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 12, 2024 at 17:00

    Hello, Gabriele,

    You’re welcome!

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Best Regards,
    8Theme’s Team

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