Return to previous page

The mobile panel issue when users logged out

This topic has 4 replies, 2 voices, and was last updated 11 months, 1 weeks ago ago by Rose Tyler

Ryan

Participant

December 12, 2023 at 15:29

The mobile panel sometimes disappears after a while on our home pages, and the desktop menu shows in the mobile view. Can you offer any advice?

#376437 Copied Theme version: 9.2 WooCommerce version: Version 8.3.1

3 Answers

Rose Tyler

Support staff

December 12, 2023 at 16:32

Hello, Ryan,

Thank you for contacting us and for using XStore.

We suggest that you turn off the Mobile Content Optimization option (Theme Options > General) if you are using a cache plugin for mobile devices, as both optimization options can conflict with each other.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Kind Regards,
8theme team

#376442 Copied

Ryan

Participant

December 12, 2023 at 16:50

Thank you very much , it’s seems resolved.
Xstore is Amazing , well done team.

#376446 Copied

Rose Tyler

Support staff

December 12, 2023 at 17:00

Hello, Ryan,

You’re welcome!

We wish you success in your business endeavors.

Kind Regards,
8theme team

#376448 Copied
Tagged: best selling themes, mobile panel issues, optimized woocommerce themes, solving mobile issues, user log out, woocommerce themes
Viewing 4 results - 1 through 4 (of 4 total)