The most common error, low server requirements

This topic has 4 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Tony Rodriguez

  • Avatar: atahan
    atahan
    Participant
    February 27, 2023 at 18:31

    I have tried to upload the plugins. But I have encounter this error. What should we do exactly?
    picture: https://i.ibb.co/SrQCvVm/Whats-App-Image-2023-02-27-at-20-22-21.jpg

    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 28, 2023 at 06:48

    Hello @atahan,

    We understand that the problem may arise when too many plugins are activated on your website and the server is unable to handle the import.

    Please provide us with wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area, so that we will import the demo for you on your site.

    Do you prefer WPBakery or Elementor?

    We look forward to hearing from you.

    Best Regards,
    8Theme’s Team

    Avatar: atahan
    atahan
    Participant
    February 28, 2023 at 17:47

    Elementor

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 1, 2023 at 07:00

    Hello @atahan,

    We apologize for the inconvenience, but the admin URL you provided is not working correctly. Please refer to the image provided here: https://postimg.cc/0rNWsvgC for further reference.

    In order to proceed, we kindly ask that you provide us with valid WordPress admin access. You can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area, so that we can import the demo for you on your site.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

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