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The number fifty is appearing at the left side of my website

This topic has 16 replies, 3 voices, and was last updated 4 weeks ago ago by Luca Rossi

rdg__studio

Participant

October 9, 2024 at 01:17

I dont know why this symbol is appering. Can you guess why?

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#417868 Copied Theme version: 9.4.2

15 Answers

Tony Rodriguez

Support staff

October 9, 2024 at 05:15

Hello, @rdg__studio,

Thank you for contacting us and for using XStore.

To enable us to review your settings and provide the necessary assistance, could you kindly provide your site’s WP-admin access in the designated private content area?

We appreciate your cooperation and look forward to assisting you promptly.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

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rdg__studio

Participant

October 11, 2024 at 10:37

i tells me to put an email to give you access. Please can you give me an email?

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rdg__studio

Participant

October 11, 2024 at 10:50

hello, on private area i give you a temporary access
thank you

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for this information.

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Tony Rodriguez

Support staff

October 11, 2024 at 11:42

Hello, @rdg__studio,

Thank you for providing the wp-admin login credentials.

We are pleased to inform you that the issue has been successfully resolved. Kindly review your website after clearing your browser cache to ensure the changes are reflected.

For your reference, we have included images in the private content area.

Additionally, you can customize the header according to your preferences by navigating to **XStore > Theme Options > Header Builder** and making the necessary adjustments before publishing.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

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rdg__studio

Participant

October 11, 2024 at 12:28

I was checking on my ipad device, and it still looks like this.

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rdg__studio

Participant

October 11, 2024 at 15:53

it is still there

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Luca Rossi

Support staff

October 12, 2024 at 15:19

Dear @rdg__studio,

We hope this message finds you well.

Could you kindly resend the temporary login URL? It appears that the previous link has expired.

Thank you for your assistance.

Best regards,
8Theme Team

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rdg__studio

Participant

October 12, 2024 at 17:06

ON PRIVATE AREA

Please contact administrator
for this information.

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Luca Rossi

Support staff

October 14, 2024 at 08:04

Dear @rdg__studio,

We hope this message finds you well.

Could you kindly confirm whether any custom code has been added to your website? We have noticed that the first icon on your site appears to be replaced by the number “50” once the page finishes loading.

We would appreciate your confirmation on this matter.

Thank you for your attention, and we look forward to your response.

Best regards,
The 8Theme Team

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rdg__studio

Participant

October 17, 2024 at 09:37

I remember adding on ‘function.php’ a shipping progress bar. If you need to do changes, do it

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Luca Rossi

Support staff

October 17, 2024 at 12:19
Hi @rdg__studio,

This custom JS codes is causing the issue:
```
<progress id="progress-bar" value="50" max="85"></progress>

<script>
    // Aquí se simula que et_price es un valor que se obtiene dinámicamente
    let et_price = 50; // Cambia esto por el valor real que necesites (debe ser entre 0 y 85)
    let max_value = 85; // Valor máximo de la barra

    // Actualizar el valor de la barra de progreso
    document.getElementById("progress-bar").value = et_price; // Asignar el valor de et_price
    document.getElementById("progress-bar").max = max_value; // Asignar el valor máximo

    // Si deseas mostrar el valor dentro de la barra
    document.querySelector('span').textContent = et_price; // Actualiza el texto que muestra el valor
</script>
```
Please find and remove it.

Best regards,
The 8Theme Team
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rdg__studio

Participant

October 17, 2024 at 16:46

in which file forder can i find it?

Please contact administrator
for this information.

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Luca Rossi

Support staff

October 18, 2024 at 04:50

Dear @rdg__studio,

We kindly request that you review all third-party plugins and identify any custom code that may be present.

It has come to our attention that certain scripts are being printed immediately after the opening tag.

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

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rdg__studio

Participant

October 24, 2024 at 10:49

can you tell me which scripts? I have no idea which ones are the problematic ones

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Luca Rossi

Support staff

October 24, 2024 at 10:59

Dear @rdg__studio,

We hope this message finds you well.

We have thoroughly reviewed your WordPress dashboard but were unable to identify the source of the JavaScript scripts in question.

Could you kindly review and remove them at your earliest convenience?

Thank you for your attention to this matter.

Best regards,
The 8Theme Team

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Tagged: adjusting woocommerce layout, left side website features, number fifty positioning, website design customization, wordpress woocommerce themes
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