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The number of products is different from language to other

This topic has 5 replies, 2 voices, and was last updated 2 years, 1 months ago ago by Ammar Tello

Ammar Tello

Participant

December 22, 2022 at 20:59

Hello,

Could you please check why the number of products differs in English from Arabic?

As you can see here in the English version of the site, the number of products in Diamond material is 40, and in Gold material is 30:
https://www.screencast.com/t/LhjekZscW

But in the Arabic version of the site, the number of products in Diamond material is 17, and in Gold, the material is 15, as you can see:
https://www.screencast.com/t/FfhV7xq7

Although each product has been translated into Arabic language and has the same attributes.

Thank you.

Please, contact administrator
for this information.

#342186 Copied Theme version: 8.3.9 WooCommerce version: 7.2.2

4 Answers

Rose Tyler

Support staff

December 23, 2022 at 09:56

Hello,

Please check how it works with the default WooCommerce theme – Storefront.
It is important to check if the problem persists with the default theme to find out if it comes from the theme or from something else.
Go to Appearance > Themes > install and activate the Storefront theme. Then test and let us know the result.
Widgets could be messed up after switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back.

Regards

#342211 Copied

Ammar Tello

Participant

December 24, 2022 at 14:37

I have tried what you ask me to do, and the results are the same.

The number of products is still different, as you can see:

English:
https://www.screencast.com/t/E5tiGF1TR

Arabic:
https://www.screencast.com/t/jObtasEUeHa9

So, where do you think the problem comes from?

#342265 Copied

Rose Tyler

Support staff

December 25, 2022 at 12:59

Hello,

Thanks for the reply.
It means the situation is independent of your theme. You need to contact the support of the multilanguage plugin and WooCommerce.

Regards

#342281 Copied

Ammar Tello

Participant

December 26, 2022 at 11:39

Okay,
That is what I will do.

Thank you for your help.

#342313 Copied
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