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The number of products per line on the store page does not change

This topic has 5 replies, 4 voices, and was last updated 10 months, 3 weeks ago ago by Andrew Mitchell

Alexander

Participant

December 28, 2023 at 13:34

The number of products per line on the store page became 2. It does not change whatever value you set in the settings.

The number of items per line on the store page was 5 (according to the settings), but at some moment it went wrong, and I don’t know what can be done about it. The parameter in the settings does not work

https://prnt.sc/oWjKYKE4qawt

#377918 Copied Theme version: 9.2.3 WooCommerce version: 8.2.1

4 Answers

Rose Tyler

Support staff

December 28, 2023 at 15:25

Hello, Alexander,

Thank you for contacting us and for using XStore.

We have noticed that you are currently operating the most recent version of the XStore theme; however, it appears that the version of the Core plugin in use is outdated. We kindly request that you proceed with updating the XStore Core plugin to ensure optimal performance and compatibility.

Kind Regards,
8theme team

#377945 Copied

Alexander

Participant

December 30, 2023 at 00:01

Hi again. We updated the Core plugin and everything else we could, but the problem is still there. Could you help us?

#378076 Copied

Tony Rodriguez

Support staff

December 30, 2023 at 09:56

Hello, @Alexander,

We are pleased to inform you that the issue you reported has been successfully resolved. After thorough investigation and adjustments, the number of products per line on the store page has been restored to your desired configuration.

For a visual guide, you can refer to the image provided in the following link: https://imgur.com/a/k3Yzckk

To address this, we taking the following steps:

a) Access your WordPress admin dashboard.
b) Navigate to XStore >> Theme Settings.
c) Locate the “Woocommerce (Shop)” tab and click on it.
d) Within the “Shop Layout” section, find the “View Mode” option.
e) Set the “View Mode” to “Extended.”
f) Under the same section, you will find an option labeled “Select the default view for product archive pages.” Please set this according to your preference, ensuring it reflects the desired number of products per line.

Best Regards,
8Theme’s Team

#378095 Copied

Andrew Mitchell

Support staff

January 2, 2024 at 09:02

Dear Alexander,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#378262 Copied
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