Hi support,
I want to update theme, but i got this message > The package could not be installed. No valid plugins were found. Plugin installation failed. Could you help me with this, please? Thank you!
Elvis
This topic has 6 replies, 4 voices, and was last updated 3 weeks, 6 days ago ago by Rose Tyler
Hi support,
I want to update theme, but i got this message > The package could not be installed. No valid plugins were found. Plugin installation failed. Could you help me with this, please? Thank you!
Elvis
Hello, @elvisl10,
I have just checked your site now and find the theme and plugins are already updated to the very latest version. Please check the below-given screenshots and also you can check the changelog of the theme here: https://xstore.8theme.com/update-history/
https://postimg.cc/zL1fxgw7
https://postimg.cc/5Qj9Xq14
Regards 8Themes Team.
Hello !
I got and other messsge> Your theme (XStore) contains outdated copies of some WooCommerce template files.
Please copy and paste this information in your ticket when contacting support: (Private content area…),
Thanks!
Elvis
Hello,
Thanks for using our theme and for contacting us.
Our developers working on compatibility with the latest woocommerce version.
You can downgrade WC version – https://prnt.sc/9zDbDPn58IxX https://wordpress.org/plugins/woocommerce/advanced/ or wait for the next theme update, it will be released soon.
Next time, do not update WC before the theme update, here is our changelog – https://xstore.8theme.com/update-history/ with info about compatibility.
Regards
Hi Support,
I have deleted my Xstore template on WordPress, and reinstalled the plugin. I get the following message. The package could not be installed. No valid plugins were found, By trying to fix it, I have deleted all my history browsers and also used another browser – with no success, Please assist
Hello, Tax10,
It seems that you may have attempted to install the theme archive as a plugin, which is unnecessary. We would like to guide you through the simplest installation process:
– Please download “XStore – Installable Archive” from https://www.8theme.com/downloads/ and install it via Appearance > Themes > Add new.
– Then, download the Core plugin archive from this page – https://www.8theme.com/downloads/
Go to Dashboard > Plugins > Add new > Upload plugin > Choose plugin (downloaded from https://www.8theme.com/downloads) > Install now
– Watch in this video about demo content installation – https://youtu.be/4n1re0jKorc?feature=shared
If you have any further questions or need additional assistance, please don’t hesitate to reach out. Submit new topics https://www.8theme.com/forums/xstore-wordpress-support-forum/ for new questions.
Best regards,
8Theme’s Team
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