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The package could not be installed. No valid plugins were found

This topic has 2 replies, 2 voices, and was last updated 3 months, 3 weeks ago ago by Rose Tyler

  • Avatar: jewelrybizconnect
    bizconnect
    Participant
    November 8, 2024 at 16:09

    When I installed the latest version, the following error was reported：
    Unpacking the package…
    Installing the plugin…
    The package could not be installed. No valid plugins were found.
    Plugin installation failed.

    My wordpress version is 6.6.2。Could you please tell me the reason for this? It’s urgent.Thanks!

    #422531 Copied Theme version: 9.4.4 WooCommerce version: Version 9.3.3
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 8, 2024 at 16:23

    Hello,

    Thank you for reaching out to us.

    At first glance, it appears that you may have attempted to install the theme archive as a plugin. Please note that themes should be uploaded via the “Appearance > Themes” section in your WordPress dashboard.

    Please download XStore – Installable Archive from https://www.8theme.com/downloads/ Go to Dashboard > Appearance > Themes > Add new > Upload theme > Choose the downloaded file > Install now > click on “Replace current with uploaded” and the theme will be updated on your site.

    Should you need further assistance, feel free to reach out.

    Best Regards,
    8Theme’s Team

    #422534 Copied
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