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The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) localhost

This topic has 4 replies, 3 voices, and was last updated 5 minutes ago ago by Rose Tyler

Carlos Morales

Participant

October 12, 2024 at 17:31

No he podido instalar el plugin XStore core cada que trato de instalarlo aparece ese error, ya probé la solución que ofrecen en su documentación (https://www.8theme.com/documentation/xstore/troubleshooting/troubleshooting-pclziperrbadformat-10-during-theme-core-plugin-update/) e igualmente sigue sin funcionar.

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3 Answers

Tony Rodriguez

Support staff

October 14, 2024 at 06:30

Hello, @Carlos Morales,

Thank you for contacting us and for using XStore.

We kindly request that you provide us with your WordPress admin access in the private content area, so we can review your settings and assist you accordingly.

Thank you for your cooperation.

Best regards,
8Theme Team

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Carlos Morales

Participant

October 14, 2024 at 15:08

The problem is happening on localhost, we don’t have the server where we are going to deploy the application yet. Would it be helpful if I sent you a link to anydesk?

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Rose Tyler

Support staff

October 14, 2024 at 16:11

Hello, @Carlos Morales,

You need to re-activate the XStore theme, please navigate to the XStore Welcome panel > unregister theme and then enter your purchase code to register again.

Alternatively, you can manually install the required plugin by downloading the archive from the following link: https://www.8theme.com/downloads/

Best regards,
8Theme Team

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