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The parent theme could not be found - by S4BRE

This topic has 2 replies, 2 voices, and was last updated 8 years, 5 months ago ago by Olga Barlow

  • Avatar: S4BRE
    S4BRE
    Participant
    September 12, 2016 at 06:37

    I searched the site here and found the topic started but the solution wasn’t posted. I have installed both the parent and child theme yet I am getting ”
    The parent theme could not be found

    #139392 Copied
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    September 12, 2016 at 10:17

    Hello,

    Please, provide temporary admin panel and FTP access, we’ll check. Very likely you did not install parent theme correctly https://www.8theme.com/demo/docs/xstore/#installation_upgrade_22_theme_installation

    Regards

    #139428 Copied
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