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The Popup off canvas cart not working on mobile

This topic has 4 replies, 2 voices, and was last updated 41 seconds ago ago by Rose Tyler

  • Avatar: Rowan Keizer
    Rowan Keizer
    Participant
    October 18, 2024 at 10:08

    Good day;

    I am not sure why, but the Popup off canvas cart not working on mobile. I have enabled it and it works perfectly on desktop, just not on mobile.

    I have added the login credentials in the PCA.

    Content is visible for topic creator and
    support staff only.
    #419353 Copied Theme version: 9.4.2
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 18, 2024 at 10:47

    Hello, Rowan Keizer,

    Thank you for reaching out to us.

    We’ve checked adding a product to the cart from mobile on your site.
    Private Content.

    Best regards,
    8Theme’s Team

    Content is visible for topic creator and
    support staff only.
    #419363 Copied
    Avatar: Rowan Keizer
    Rowan Keizer
    Participant
    October 18, 2024 at 11:24

    Thank you. I cannot seem to upload photos here.
    So I am able to see the off cart when I go into the single product page and add to cart from there.

    However, it does not seem to work when adding to cart from Product grid or directly from Shop or category display.

    #419374 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 18, 2024 at 12:22

    Hello, Rowan Keizer,

    We kindly ask you to record a video of your actions and the resulting issue so that we can better understand your situation. You can upload the video to any file-sharing service, for example, https://wetransfer.com/ , and provide us with the link here.

    Best regards,
    8Theme’s Team

    #419389 Copied
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