The progress bar is not showing correctly on the front page

This topic has 9 replies, 3 voices, and was last updated 2 years, 3 months ago ago by Misa Mimic

  • Avatar: Misa Mimic
    Misa Mimic
    Participant
    July 8, 2022 at 22:38

    Hello,
    The progress bar is not showing correctly on the front page, but it is showing correctly on the other pages.
    https://prnt.sc/OFBuDxu7-0El

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    July 9, 2022 at 05:30

    Hello, @Misa Mimic,

    I have just checked your site now and it is working perfectly fine at my end and the same for all the pages.

    Here is the Home Page Screenshot: https://postimg.cc/GTpJXnKs

    &

    Here is the Contact Page Screenshot: https://postimg.cc/zyhwtjCp

    So it seems the be the cache issue at your end only, nothing else. Please try to clear the site cache and check back your site after removing the browser cache.

    Regards 8Themes Team.

    Avatar: Misa Mimic
    Misa Mimic
    Participant
    July 9, 2022 at 22:33

    Thank you for your prompt response.
    That’s exactly the problem, it doesn’t show properly like on the example of your demo site.
    The wish list and progress bar for login are also not visible.
    Homepage – bad display: https://prnt.sc/P0hz1iNbdZ6C
    Shop page – good view: https://prnt.sc/5iOFSvknAqI2

    Your demo version has a good display:
    https://prnt.sc/P7Cs6fsdr5dB
    https://prnt.sc/Kzt1T4uRkmHQ

    Best regards,

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 10, 2022 at 08:29

    Hello,

    The problem is caused by your custom CSS code – https://prnt.sc/FlFIm8vCZL0G

    Regards

    Avatar: Misa Mimic
    Misa Mimic
    Participant
    July 10, 2022 at 20:27

    Hello,
    Can you restore the default values in that css for me so that it displays like the other pages and the demo version?

    I really don’t know how cs was changed because nothing in the code was changed on the site by the administrator.

    Thanks a lot,
    Misa

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 11, 2022 at 06:40

    Hello,

    Delete mentioned code then the cart Off-Canvas will be shown correctly on the Home page.
    Who added the code on your site? You can ask that person to change classes in the code in case it is needed still.

    Regards

    Avatar: Misa Mimic
    Misa Mimic
    Participant
    July 24, 2022 at 22:22

    Hello,

    I honestly don’t know who added that piece of code to the site.
    Can you write where that code is, in which file? I couldn’t find it.

    Thanks a lot.
    Misa

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 25, 2022 at 09:29

    Hello,

    Open your Home page > click here https://prnt.sc/Ws1ORycMat9y > https://prnt.sc/ZW4y_FKUIy_n

    Regards

    Avatar: Misa Mimic
    Misa Mimic
    Participant
    July 25, 2022 at 22:27

    Problem solved. Thanks 🙂

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The issue related to '‘The progress bar is not showing correctly on the front page’' has been successfully resolved, and the topic is now closed for further responses

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