The "report abuse" button does not work in the quick view

This topic has 7 replies, 3 voices, and was last updated 5 years, 7 months ago ago by Rose Tyler

  • Avatar: jimmy-17
    jimmy-17
    Participant
    May 20, 2019 at 19:24

    Hello, the “report abuse” button does not work in the quick view in the shop page. I contacted the author of the wc marketplace plugin and he told me that the problem comes from the theme because the “report abuse” button works perfectly in the product page. Can you please correct this, thank you.

    see screenshot:

    https://drive.google.com/file/d/1SHWhJ5Qky-pvnfB0b4Or7QITg2EOsplD/view?usp=sharing

    Please, contact administrator
    for this information.
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 21, 2019 at 09:42

    Hello,

    They use the function that inits popup once the page with popup content is loaded but the quick view window does not exist when the page is loaded it appears only after clicking by quick view button. Provide us with FTP access we’ll check if we could improve js using child theme and make the popup work.

    Regards

    Avatar: jimmy-17
    jimmy-17
    Participant
    May 21, 2019 at 13:17

    ok

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 21, 2019 at 19:02

    Hello,

    Thank you. I have passed your problem to our developers. I’ll inform you once they fix the issue. Don’t change the access before this.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    May 22, 2019 at 14:33

    Hello,

    Check now, please. Changes were made in child theme.

    Regards

    Avatar: jimmy-17
    jimmy-17
    Participant
    May 23, 2019 at 01:06

    It works perfectly, thank you.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 23, 2019 at 07:13

    Hello,

    You’re welcome!

    Regards

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