The Review Section Cannot Show on Product Page

This topic has 4 replies, 2 voices, and was last updated 2 years, 7 months ago ago by Rose Tyler

  • Avatar: ouiiparis
    ouiiparis
    Participant
    April 29, 2022 at 06:42

    Hello,

    I activated review button in the product page as you can see in the screenshot: https://we.tl/t-Z2d40zC3D6
    However, it doesn’t show on the product page.

    Could you please kindly find the issue and help me solve it?

    Thank you very much!

    Best Regards,
    OUII PARIS

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 29, 2022 at 07:17

    Hello,

    We can’t get access to your Dashboard.
    Go to Products > select all and edit via Bulk actions > enable Comments, for example, https://prnt.sc/yBwu3vLSLN_i

    Regards

    Avatar: ouiiparis
    ouiiparis
    Participant
    April 30, 2022 at 09:42

    Hello,

    I didn’t figure out the issue by following the steps you gave me.
    I confirmed the access, please kindly go to my wordpress dashboard and help me solve the issue.

    Best Regards,
    Jie

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 30, 2022 at 12:36

    Hello,

    The problem is caused by “Judge.me Product Reviews for WooCommerce” plugin. It is disabled and reviews are visible on your site. So keep this plugin disabled or contact the support of the plugin.

    Regards

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