Return to previous page

The shipping on checkout page is not showing

This topic has 8 replies, 4 voices, and was last updated 18 hours, 41 minutes ago ago by Rose Tyler

Abdul Moiz

Participant

January 28, 2025 at 09:06

The shipping charges are not showing like it show on the cart page.please add for more user-friendly experience.

Content is visible for topic creator and
support staff only.

Files is visible for topic creator and
support staff only.

#432518 Copied Theme version: 9.4.7

7 Answers

Tony Rodriguez

Support staff

January 28, 2025 at 12:01

Hello, @Abdul Moiz,

Thank you for contacting us and for using XStore.

We noticed that you are currently using the XStore Checkout Multistep widget, which is designed to display the shipping cost details as part of the checkout steps. By default, this layout does not show the shipping costs in the right-hand area. However, we do offer an option to display this information within the order details section. You can refer to this example for guidance: https://prnt.sc/QqVXB3JcqOT_

We recommend trying to adjust the position of the content and reviewing the results. Should you require further assistance, please feel free to provide us with the correct wp-admin access credentials in a private message, and we will be happy to assist you.

Best regards,
The 8Theme Team

Content is visible for topic creator and
support staff only.

#432546 Copied

Abdul Moiz

Participant

January 28, 2025 at 13:47

By changing shipping methods to ordder review still shipping doesn’t appear on the right side. why this is happening please adjust this

#432561 Copied

Tony Rodriguez

Support staff

January 28, 2025 at 14:01

Hello, @Abdul Moiz,

Thank you for your response.

1/ We would like to inform you that the functionality is working correctly on our test site. However, the issue appears to be specific to your website.

2/ We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

If the problem persists, we suggest switching to the Parent theme if you are currently using the Child Theme on your site. After clearing the cache, check again. The issue may be due to your custom code in the Child Theme.

Let us know the results.

Best regards,
The 8Theme Team.

#432563 Copied

Abdul Moiz

Participant

January 28, 2025 at 14:27

still don’t find any solution please fix this issue to show the shipping in right sidebar.

#432567 Copied
Luca Rossi

Support staff

January 28, 2025 at 16:15
Hi @Abdul Moiz,

Please find and remove your custom CSS code:

tfoot .woocommerce-shipping-totals.shipping:nth-of-type(2) { display: none !important; /* Hide the first row if needed */ }

Best regards,
The 8Theme Team.
#432585 Copied
Abdul Moiz

Participant

January 28, 2025 at 20:19

Thank you for pointing out.

#432606 Copied

Rose Tyler

Support staff

January 29, 2025 at 11:20

Hi @Abdul Moiz,

You’re welcome!

Best regards,
The 8Theme Team.

#432658 Copied
Viewing 8 results - 1 through 8 (of 8 total)