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The side cart is not appearing when I add a product

This topic has 4 replies, 3 voices, and was last updated 1 years, 7 months ago ago by Rose Tyler

Tincho

Participant

May 8, 2023 at 18:00

The side cart is not appearing when I add a product, but it’s adding it to the cart.

#355989 Copied Theme version: 9.1.2 WooCommerce version: 7.6.1

3 Answers

Tony Rodriguez

Support staff

May 9, 2023 at 05:48

Hello @Tincho,

We have recently conducted a review of your site and it appears to be functioning properly. When a product is added to the cart, the sidebar off-canvas automatically pops up and works correctly. We have also recorded a video for you to view at the following link: https://www.veed.io/view/7f6624c8-b17a-4abb-bcdd-69dbfe25f320?sharingWidget=true&panel=share.

We suggest that you clear the cache of your site and browser and check back again.

Best Regards,
8Theme’s Team

#356015 Copied

Tincho

Participant

May 9, 2023 at 14:38

The problem is in mobile. In desktop is working fine.

#356127 Copied

Rose Tyler

Support staff

May 9, 2023 at 14:46

Hello @Tincho,

Thank you for your reply.

It is because the Cart element is not added in header content for mobile on your site.
Here is an example – https://prnt.sc/GLrklNmQKGJp

We hope this information is helpful.

Best Regards,
8Theme’s Team

#356128 Copied
Tagged: best selling woocommerce themes, product addition, shopping cart, side cart, user experience, woocommerce themes
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