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The site slow and giving problem with the other plugins. My Elementor doesn’t work anymore

This topic has 2 replies, 2 voices, and was last updated 1 years, 8 months ago ago by Tony Rodriguez

Juliana

Participant

April 12, 2023 at 20:30

When I update the theme and plugins on the site, the site doesn’t work anymore, especially the elementor. Then I always need to go back to the backup. How to proceed?

Please, contact administrator
for this information.

#353128 Copied Theme version: 9.1 WooCommerce version: 7.5.1

1 Answer

Tony Rodriguez

Support staff

April 13, 2023 at 06:57

Hello @Juliana,

We have logged into your site and have determined that you are using the most recent version of the theme, 9.1. We have also tested the page on your site with the Elementor page builder and it appears to be working correctly. We believe this may be a caching issue on your end. We suggest clearing the cache and testing again.

Alternatively, if you could provide us with a video clip demonstrating the issue, it would help us to better understand the problem.

https://postimg.cc/N9LS4HtL
https://postimg.cc/jwNQtxQZ

Best Regards,
8Theme’s Team

#353151 Copied
Tagged: elementor plugin, plugin issues, site slow, troubleshooting, woocommerce wordpress themes, wordpress optimization
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