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The sticky menu on mobile floats away from the top

This topic has 6 replies, 3 voices, and was last updated 2 years ago ago by Rose Tyler

marquand

Participant

November 15, 2022 at 19:32

HI there,

Please see the attached screenshot. The sticky menu bar doesn’t stay on the top when you’re scrolling on a mobile or tablet. Works fine on landscape though.

Please, contact administrator
for this information.

#338689 Copied Theme version: 8.3.5

5 Answers

Tony Rodriguez

Support staff

November 16, 2022 at 06:55

Hello, @marquand,

Sorry for the inconvenience but please share your site wp-admin URL and access in the private content area of this topic by following the below-given format on which you are facing the issue.

WORDPRESS ADMIN URL:
WORDPRESS ADMIN USERNAME:
WORDPRESS ADMIN PASSWORD:

So that I will check and fix your issue on your site.

Note: Please take a complete backup of your site first and allow us to debug your site and change/remove the plugins to solve your issues.

Regards 8Themes Team.

#338703 Copied

marquand

Participant

November 18, 2022 at 16:48

Hi,

Not sure why but it seems to have fixed itself. Maybe a cache issue? Not sure. It doesn’t show on the front end but it does on the back elementor.

However, I imported the beauty and spa demo to use some of the elements but the main header site wide has large height that I can’t seem to control. I have attached the link of the page where it shows.

It works fine on the posts (link provided) but not if I create a page.

Please contact administrator
for this information.

#338849 Copied

Rose Tyler

Support staff

November 18, 2022 at 16:55

Hello,

There is margin-bottom: 50px for the Main Header. Check screenshot in the Private Content area.

There is XStore studio, which allows the import of content/sections from different demo versions, for example, edit a page using Elementor > click on Studio icon https://prnt.sc/_XOR1df6e3Ic > find the desired block https://prnt.sc/AuzbGwhdZMSg and import it https://prnt.sc/zKzFQqH8QuFZ > then edit content depends on your needs.

Regards

Please contact administrator
for this information.

#338850 Copied

marquand

Participant

November 23, 2022 at 18:54

Thank you for this. Just a quick one. I used one of the contact forms from the demo but added the right send from email, etc.

The form however just keeps saying Please fill out this field. I have taken the * out of the form as well.

Please contact administrator
for this information.

#339411 Copied

Rose Tyler

Support staff

November 24, 2022 at 07:57

Hello,

Here is what I can see on your site – https://prnt.sc/cd3ExeI-OC-L Please documentation of Contact form 7 plugin – https://contactform7.com/faq/after-submitting-the-form-i-get-an-error-message/ https://contactform7.com/faq/i-get-an-error-message-with-a-red-border-so-how-can-i-solve-this/
If this doesn’t help, contact their support – https://contactform7.com/support/

Regards

#339454 Copied
Tagged: floats, mobile, sticky menu, themes, woocommerce, wordpress
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