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The subscriptio plugin cannot be installed

This topic has 2 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Rose Tyler

steve

Participant

April 4, 2024 at 08:57

Hi,

Please note the following notice from the plugin page:

This plugin failed to load properly and is paused during recovery mode.

An error of type E_COMPILE_ERROR was caused in line 23 of the file /home/xxx/public_html/xxx/wp-content/plugins/subscriptio/classes/rp-sub-wc-meta-box-order-data.class.php. Error message: Declaration of RP_SUB_WC_Meta_Box_Order_Data::get_billing_fields() must be compatible with WC_Meta_Box_Order_Data::get_billing_fields($order = false, $context = ‘edit’)

How to fix it?

Thanks and Best regards.

#389963 Copied Theme version: 9.3.3

1 Answer

Rose Tyler

Support staff

April 4, 2024 at 09:06

Hello, Steve,

We appreciate you taking the time to contact us regarding the issue you have encountered with the plugin. Please accept our sincerest apologies for any inconvenience this may have caused.

To address the problem, we kindly ask that you rename the subscription plugin folder using FTP access. This action will deactivate the plugin, allowing you to subsequently uninstall it from the Dashboard.

We have reached out to the plugin’s author to seek a resolution; however, we have yet to receive an effective solution. Rest assured, should the issue remain unresolved in a timely manner, we will consider removing this plugin from the list of plugins bundled with our theme.

Thank you for your understanding and patience.

Best Regards,
8Theme’s Team

#389966 Copied
Tagged: fix woocommerce plugin installation, resolve woocommerce subscription issues, troubleshooting woocommerce subscription, woocommerce subscription plugin error, wordpress theme plugin installation
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