The template does not load, help me please

This topic has 2 replies, 2 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler

  • Avatar: quisquillosaaove
    quisquillosaaove
    Participant
    January 31, 2023 at 09:44

    Today I was going to continue working on my xstore template but it didn’t finish loading. Everything stays blank and with the intermittent charging dot

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 31, 2023 at 11:10

    Hello, Quisquillosaaove

    In order to identify the issue on your site, we kindly ask you to enable debug mode in WordPress, as per the instructions provided in the following link: https://wordpress.org/support/article/debugging-in-wordpress/. This will help to determine what needs to be fixed.

    Also, contact your hosting provider and ask about the error log.
    Provide us with this info.

    Kind Regards,
    8theme team

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