Return to previous page

The thank you message in my website is not displayed correct

This topic has 3 replies, 2 voices, and was last updated 1 years, 2 months ago ago by Tony Rodriguez

Sagar

Participant

September 20, 2023 at 23:07

Hi, I am using Xstore theme and the website seems a bit off.
the thank you message at the tab is showing open and close tag like

Thank you message

#368052 Copied Theme version: 9.1.14 WooCommerce version: 8.1.1

2 Answers

Sagar

Participant

September 20, 2023 at 23:11

https://imgur.com/49vHPz4

#368053 Copied

Tony Rodriguez

Support staff

September 21, 2023 at 06:35

Hello, @Sagar,

We kindly request you to conduct a check by activating the default WordPress Theme, such as Twenty Twenty-Three. This is to ascertain whether the issue you are experiencing is due to our theme or not.

If the problem persists even with the default WordPress Theme, it would suggest that our theme is not the cause of the issues. In such a scenario, we recommend reaching out to WooCommerce support for further assistance: https://wordpress.org/support/plugin/woocommerce/

Best Regards,
8Theme’s Team

#368079 Copied
Tagged: online store fixes, thank you message error, website troubleshooting, woocommerce, woocommerce thank you message, wordpress templates
Viewing 3 results - 1 through 3 (of 3 total)