Return to previous page

The theme appears to have some compatibility issues… pls help

This topic has 2 replies, 2 voices, and was last updated 1 months, 2 weeks ago ago by Tony Rodriguez

Sandeep

Participant

September 28, 2024 at 07:20

i have purchase domain and hosting from Webspacekit 1 month back and i wanted to take ur xstore theme yesterday when i purchase ur tgheme from theme forest and installed it into worpress i got error message is

Max execution time: Requirement – 120 — System – 30
Max input vars: Requirement – 2000 — System – 1000(min) and also soem web page opening issues

I will submit all screenshots

pls give me resolution

Please, contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#416190 Copied Theme version: 9.4.1

1 Answer

Tony Rodriguez

Support staff

September 28, 2024 at 07:56

Hello, @Sandeep,

Thank you so much for purchasing our theme and contacting our support center.

1/ Please Check System Requirements:

Ensure that your web hosting environment meets the minimum requirements for the XStore theme. Please increase the memory limit as (512M) and max execution time 300 & max input vars minimum 4000 -Check the image for specific requirements here: https://imgur.com/Cyzquf8
We kindly request that you, Please use PHP version 8.0, 8.1 or 8.2

For this please contact your service provider and ask them to fix it.

After that, Please clear your browser cache and recheck again.

2/ Please disable all (3rd) third-party plugins including (cache plugin), except required plugins on your site and then delete demo content and re-Import the demo on your site again.

We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#416191 Copied
Tagged: fix woocommerce templates, theme compatibility issues, woocommerce problem solving, woocommerce theme support, wordpress compatibility solutions, wordpress theme help, wordpress woocommerce templates
Viewing 2 results - 1 through 2 (of 2 total)