The theme I install is broken and does not look like the theme

This topic has 6 replies, 2 voices, and was last updated 3 weeks, 4 days ago ago by Rose Tyler

  • Avatar: Robin hood
    Robin hood
    Participant
    June 10, 2024 at 19:27

    Hello,

    When I try to install the gorcery store theme and import everything, it is still broken.
    I would like to get help to set this up right.

    5 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 10, 2024 at 19:40

    Hello,

    Thank you for reaching out to us. We’re sorry to hear that you are experiencing issues with the installation of the grocery store theme. We are here to help you get everything set up correctly.

    Your site is under maintenance mode, so we can’t check it.

    Could you please provide temporary wp-admin access?

    To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Robin hood
    Robin hood
    Participant
    June 10, 2024 at 19:47

    Look at private message

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 10, 2024 at 19:53

    Hello,

    You can use any email to create a temporary account, and provide username and password via the Private content area here.
    Here is our email – 8themes@gmail.com

    Yours Sincerely,
    8Themes Team.

    Avatar: Robin hood
    Robin hood
    Participant
    June 10, 2024 at 19:55

    There you go

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 11, 2024 at 07:34

    Dear, Robin hood,

    We apologize for the delay in responding to your inquiry.

    We are pleased to inform you that we have added the header to the site. To view the changes, please clear your browser’s cache and check the site. Should you require any further assistance or have additional questions, please do not hesitate to contact us.

    Thank you for your patience and understanding.

    Yours Sincerely,
    8Themes Team.

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