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The theme I install is broken and does not look like the theme

This topic has 8 replies, 2 voices, and was last updated 4 months ago ago by Rose Tyler

Robin hood

Participant

June 10, 2024 at 19:27

Hello,

When I try to install the gorcery store theme and import everything, it is still broken.
I would like to get help to set this up right.

#399135 Copied Theme version: 9.3.11

7 Answers

Rose Tyler

Support staff

June 10, 2024 at 19:40

Hello,

Thank you for reaching out to us. We’re sorry to hear that you are experiencing issues with the installation of the grocery store theme. We are here to help you get everything set up correctly.

Your site is under maintenance mode, so we can’t check it.

Could you please provide temporary wp-admin access?

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#399138 Copied

Robin hood

Participant

June 10, 2024 at 19:47

Look at private message

Please contact administrator
for this information.

#399140 Copied

Rose Tyler

Support staff

June 10, 2024 at 19:53

Hello,

You can use any email to create a temporary account, and provide username and password via the Private content area here.
Here is our email – 8themes@gmail.com

Yours Sincerely,
8Themes Team.

#399141 Copied

Robin hood

Participant

June 10, 2024 at 19:55

There you go

Please contact administrator
for this information.

#399142 Copied

Rose Tyler

Support staff

June 11, 2024 at 07:34

Dear, Robin hood,

We apologize for the delay in responding to your inquiry.

We are pleased to inform you that we have added the header to the site. To view the changes, please clear your browser’s cache and check the site. Should you require any further assistance or have additional questions, please do not hesitate to contact us.

Thank you for your patience and understanding.

Yours Sincerely,
8Themes Team.

#399177 Copied

Robin hood

Participant

August 18, 2024 at 17:31

language

Please contact administrator
for this information.

#410639 Copied

Rose Tyler

Support staff

August 19, 2024 at 08:32

Dear, Robin hood,

Thank you for contacting us and for using XStore.

1/ Please follow this article https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/ and let us know if any further assistance is needed.

2/ Theme Options > Styling > edit settings of buttons.

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Yours Sincerely,
8Themes Team.

#410688 Copied
Tagged: broken theme fix, correcting woocommerce themes, theme installation issues, woocommerce template repair, woocommerce theme solution, wordpress theme problems, wordpress woocommerce templates
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