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The theme keeps too many caches and cookies

This topic has 7 replies, 2 voices, and was last updated 3 years, 1 months ago ago by Zimcenterr

  • Avatar: Zimcenterr
    Zimcenterr
    Participant
    December 8, 2021 at 10:20

    Hi,
    The theme keeps too many caches and cookies. Although we made an update on the site, it looks like it was entered on the site before. Our customers cannot see the current version of the site either. Even though we delete cookies and caches, it still comes out very old. How can we fix this permanently? We want our customers to always see the most up-to-date status.

    Please, contact administrator
    for this information.
    #311213 Copied Theme version: 8.10 WooCommerce version: 5.9
    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 8, 2021 at 11:44

    Hello,

    Could you, please, send us video of the issue or screenshots for better understanding? Because I’m not sure what information on your site is out of date to check what is the reason of the issue.

    Regards

    #311229 Copied
    Avatar: Zimcenterr
    Zimcenterr
    Participant
    December 8, 2021 at 13:07

    how can i send you a photo?

    #311245 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 8, 2021 at 13:14

    Hello,

    You can use the Lightshot screenshot tool to share the screenshots or use RecordIt to make a video.

    Regards

    #311248 Copied
    Avatar: Zimcenterr
    Zimcenterr
    Participant
    December 8, 2021 at 13:38

    the site is not currently up to date like this, but it looks like this. Or, when we make new updates, it continues to appear as it was last entered.

    https://prntscr.com/22ayij3

    #311257 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 8, 2021 at 13:45

    Hello,

    Try to disable LiteSpeed Cache plugin. Do you see your changes after that?

    Regards

    #311259 Copied
    Avatar: Zimcenterr
    Zimcenterr
    Participant
    December 8, 2021 at 13:48

    Yes, It fixed now. Thank you so much ?

    #311261 Copied

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The issue related to '‘The theme keeps too many caches and cookies’' has been successfully resolved, and the topic is now closed for further responses

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