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The theme that I wanted is not optimized for Mobile view

This topic has 2 replies, 2 voices, and was last updated 5 months, 2 weeks ago ago by Rose Tyler

  • Avatar: kmaglian
    kmaglian
    Participant
    October 30, 2024 at 07:23

    Please refund this. I only bought the theme because of this (https://xstore.8theme.com/elementor/demos/beauty-and-cosmetics/) so we can launch quickly. It seems like it is not the case the user experience when on mobile is not good there is an extra margin on the right side so when the user scrolls the page is moving horizontally which is an annoying UX.

    Kindly refund. Thank you

    Please, contact administrator
    for this information.
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    #420940 Copied
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 30, 2024 at 14:14

    Hello, Kmaglian,

    Thank you for reaching out to us. We sincerely apologize for any inconvenience you have experienced with the theme. We understand the importance of a seamless user experience, especially when preparing for a launch.

    We’ve fixed this issue on the demo, and it will be fixed for import files too.

    Best regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    #421030 Copied
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