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The theme XStore is clashing with the plugin The Events Calendar

This topic has 7 replies, 3 voices, and was last updated 5 years, 5 months ago ago by Olga Barlow

  • Avatar: sylipsis
    sylipsis
    Participant
    July 12, 2019 at 08:06

    The problem is that in the page of the events, it doesn’t get the same footer and in the mobile and in the tablet the menu bar doesn’t work when I am in this page. The theme that I am using is XStore.

    #217005 Copied Theme version: The theme clashing with plugin
    6 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2019 at 08:29

    Hello,

    Provide us with URL of the mentioned page, temporary wp-admin, and FTP access http://prntscr.com/odyxa1

    Regards

    #217007 Copied
    Avatar: sylipsis
    sylipsis
    Participant
    July 12, 2019 at 09:18

    I am sending you in private.

    Please contact administrator
    for this information.
    #217009 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 12, 2019 at 09:34

    Hello,

    Unfortunately, we can’t connect to FTP – https://prnt.sc/odzua8 Please check. Contact your hosting provider and ask if they have any limits for connections from other countries.
    On which page do you face problems with the footer and the menu?

    Regards

    #217011 Copied
    Avatar: sylipsis
    sylipsis
    Participant
    July 15, 2019 at 08:43

    We have problem in this one https://charms.stg.dmh.gr/events/

    #217119 Copied
    Avatar: sylipsis
    sylipsis
    Participant
    July 15, 2019 at 10:04

    I send you another ftp to check.

    Please contact administrator
    for this information.
    #217124 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    July 16, 2019 at 10:19

    Hello,

    Keep Masonry Scripts option enabled http://prntscr.com/ofob4p
    Check page now.

    Regards

    #217176 Copied
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