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The uploaded product image display is relatively blurry

This topic has 9 replies, 3 voices, and was last updated 10 months ago ago by Andrew Mitchell

Allen

Participant

February 20, 2024 at 02:48

Product list and product details, product pictures are relatively blurry, upload original product image size 1500*1500

Files is visible for topic creator and
support staff only.

#383935 Copied Theme version: 9.2.8

8 Answers

Rose Tyler

Support staff

February 20, 2024 at 07:45

Hello, Allen,

Thank you for reaching out to us with your concern.

Please read these articles https://www.8theme.com/documentation/xstore/woocommerce/product-images/ https://woo.com/document/fixing-blurry-product-images/
> edit Appearance > Customize > WooCommerce > Product Images > thumbnails width and regenerate thumbnails.

We trust that the information provided will be of significant assistance to you.

Best Regards,
8Theme’s Team

#383955 Copied

Allen

Participant

February 20, 2024 at 09:48

hello,You can set the actual MAIN IMAGE WIDTH according to the pixel size of the uploaded image, which is 1500×1500. It is currently 600.

#383994 Copied

Rose Tyler

Support staff

February 20, 2024 at 10:43

Hello, Allen,

Could you kindly provide us with the URL of the page where the content in question can be viewed?

Best Regards,
8Theme’s Team

#384004 Copied

Allen

Participant

February 21, 2024 at 02:56

See specifically private content areas

Please contact administrator
for this information.

#384104 Copied

Rose Tyler

Support staff

February 21, 2024 at 08:24

Hello, Allen,

We appreciate your prompt response.

Please set the following settings – https://prnt.sc/MhkgDjXMhCuD and regenerate thumbnails after that.

Best Regards,
8Theme’s Team

#384127 Copied

Allen

Participant

February 21, 2024 at 09:06

Thumbnail width is set to 360, still not clear enough.

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#384132 Copied

Rose Tyler

Support staff

February 21, 2024 at 09:33

Hello, Allen,

Please navigate to Theme Options, then select WooCommerce, followed by Shop, and proceed to Products Design. Once there, ensure that the ‘Stretch Product Image’ setting is turned off.

Should the issue persist, we kindly request that you provide us with temporary administrative access to your WordPress dashboard. This will allow us to investigate the matter more thoroughly.

Thank you for your cooperation.

Best Regards,
8Theme’s Team

#384134 Copied

Andrew Mitchell

Support staff

February 21, 2024 at 10:15

Dear Allen,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#384144 Copied
Tagged: improve image clarity, product image quality, resolve blurry display, uploaded product images, woocommerce image solutions, woocommerce templates, wordpress templates
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The uploaded product image display is relatively blurry

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