The uploaded product image display is relatively blurry

This topic has 9 replies, 3 voices, and was last updated 8 months, 4 weeks ago ago by Andrew Mitchell

  • Avatar: Allen
    Allen
    Participant
    February 20, 2024 at 02:48

    Product list and product details, product pictures are relatively blurry, upload original product image size 1500*1500

    Files is visible for topic creator and
    support staff only.
    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2024 at 07:45

    Hello, Allen,

    Thank you for reaching out to us with your concern.

    Please read these articles https://www.8theme.com/documentation/xstore/woocommerce/product-images/ https://woo.com/document/fixing-blurry-product-images/
    > edit Appearance > Customize > WooCommerce > Product Images > thumbnails width and regenerate thumbnails.

    We trust that the information provided will be of significant assistance to you.

    Best Regards,
    8Theme’s Team

    Avatar: Allen
    Allen
    Participant
    February 20, 2024 at 09:48

    hello,You can set the actual MAIN IMAGE WIDTH according to the pixel size of the uploaded image, which is 1500×1500. It is currently 600.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 20, 2024 at 10:43

    Hello, Allen,

    Could you kindly provide us with the URL of the page where the content in question can be viewed?

    Best Regards,
    8Theme’s Team

    Avatar: Allen
    Allen
    Participant
    February 21, 2024 at 02:56

    See specifically private content areas

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2024 at 08:24

    Hello, Allen,

    We appreciate your prompt response.

    Please set the following settings – https://prnt.sc/MhkgDjXMhCuD and regenerate thumbnails after that.

    Best Regards,
    8Theme’s Team

    Avatar: Allen
    Allen
    Participant
    February 21, 2024 at 09:06

    Thumbnail width is set to 360, still not clear enough.

    Please contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 21, 2024 at 09:33

    Hello, Allen,

    Please navigate to Theme Options, then select WooCommerce, followed by Shop, and proceed to Products Design. Once there, ensure that the ‘Stretch Product Image’ setting is turned off.

    Should the issue persist, we kindly request that you provide us with temporary administrative access to your WordPress dashboard. This will allow us to investigate the matter more thoroughly.

    Thank you for your cooperation.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    February 21, 2024 at 10:15

    Dear Allen,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

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The issue related to '‘The uploaded product image display is relatively blurry’' has been successfully resolved, and the topic is now closed for further responses

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