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The uploaded product image display is relatively blurry

This topic has 7 replies, 2 voices, and was last updated 6 months ago ago by Rose Tyler

Allen

Participant

June 15, 2024 at 11:49

It’s still blurry after following the process, see the attached picture, thank you.

https://www.8theme.com/topic/the-uploaded-product-image-display-is-relatively-blurry/#post-384144

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support staff only.

#399956 Copied Theme version: 9.3.11

6 Answers

Rose Tyler

Support staff

June 15, 2024 at 12:44

Hello, Allen,

Thank you for reaching out and providing the details along with the attached picture.

Appearance > Customize > WooCommerce > Product Images > thumbnails width https://prnt.sc/sa8X-wELPYv9 set 328px and regenerate thumbnails.

Best Regards,
8Theme’s Team

#399969 Copied

Allen

Participant

June 16, 2024 at 03:54

The image has been regenerated, but it is still relatively blurry.

Files is visible for topic creator and
support staff only.

#400034 Copied

Rose Tyler

Support staff

June 16, 2024 at 06:49

Hello, Allen,

We hope this message finds you well. Regarding your inquiry, we advise you to reach out directly to WooCommerce for support. You can contact them via their support page at https://wordpress.org/support/plugin/woocommerce/. The settings you are inquiring about are managed through this plugin, and the outcome will remain consistent regardless of the theme you have activated.

Best Regards,
8Theme’s Team

#400036 Copied

Allen

Participant

June 16, 2024 at 07:29

Hello, now the problem is caused by setting it through the theme. Besides, you have given solutions before, so why is it different this time?

#400040 Copied

Allen

Participant

June 16, 2024 at 07:31

We have been using your theme for almost a year now and find your service relatively good. We have been consistently recommending your theme to our friends.

#400042 Copied

Rose Tyler

Support staff

June 16, 2024 at 08:17

Hello, Allen,

Thank you for using our theme. We would like to clarify that the settings for images have always been managed through the WooCommerce plugin, rather than the theme itself. We provided this information as it is commonly known.
If the settings are not functioning properly, the issue may be due to a third-party plugin or another external factor. In any case, you can activate the Storefront theme to check if the issue persists independently of the theme.
For further assistance, please consult with WooCommerce support.

Best Regards,
8Theme’s Team

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