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The variation can’t show after I switch the image widget

This topic has 7 replies, 2 voices, and was last updated 5 months ago ago by Andrew Mitchell

Ve01

Participant

September 12, 2024 at 12:54

Hi

I changed the “Xstore proudcut image widget ” to “product image widget” in elementor single product page template for showing the thumbnail of the video. Because when I use the “Xstore proudcut image widget “, the thumbnail of the video can’t show in product gallery.
I use a “Product Video Gallery for Woocommerce” plugin for suopport showing the thumbnail of video in product gallery.

However, After I switch to “product image widget”, I found the CSS code automatically chaged about the variations. And the variations can’t show in product archive page and show differentlt to before.

The CSS below automatically is added to the Theme>>Additional CSS

body .woocommerce-variation-availability {
display:none;
}

Could you help me display the variations in product archive page and product single page as same as before?

Please find the screenshot of variations before changing in attachment.

Thank you

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#414093 Copied Theme version: 9.4.1

6 Answers

Ve01

Participant

September 13, 2024 at 11:19

Hi

There is a new issue in my woocommerce store.
Issue No. 2
I upload the woocommerce version , and the erro message “Your theme (so-style-02) contains outdated copies of some WooCommerce template files.” displayed .

I noticed the details are “so-style-02/woocommerce/emails/customer-reset-password.phpversion 4.0.0 is obsolete. Kernel version is 9.3.0,”.

Could you help me investigate this issue?

Thank you

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Andrew Mitchell

Support staff

September 13, 2024 at 15:43

Hello, vera,

Thank you for reaching out to us.

1) As you have selected the ‘select’ type for variations, it cannot be displayed on the shop page in the format shown in the screenshot. A specific design is required for the ‘select’ type, which we have now enabled. Please verify that it appears correctly on your end.

2) We kindly request that you adjust your server settings to meet our specifications, specifically the ‘Temps d’exécution maximale’ parameter.

3) Regarding the outdated copies of some WooCommerce template files, these appear to be due to third-party customizations made by modifying the aforementioned file. As we did not implement these customizations, we cannot guarantee their reliability or functionality.

4) The access credentials to your FTP are no longer valid. Please provide us with updated credentials at your earliest convenience.

We appreciate your attention to these matters and look forward to your prompt response. Should you have any further questions, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

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Ve01

Participant

September 14, 2024 at 10:15

Hi

Thanks for your response.

1)-2) Maybe there is misunderstanding. I don’t need the “select” type of variation , I didn’t change the variation type. I don’t know why the variation type has changed to “select” type. I only changed the product image widegt in elementor product single template. I need the variation show directly (not “select” type) in the shop page and product single page. such as screeshot in attachment. Could you help me make the variation look like screenshot ? At the same time I need to keep the prodcut video thumbnail showng in the product gallery .

3)-4) OK, I understand, I will share FTP credentials with you.

Thank you

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Andrew Mitchell

Support staff

September 17, 2024 at 09:25

Hello, vera,

Private Content

Best Regards,

The 8Theme Team

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Ve01

Participant

September 19, 2024 at 13:46

Hi

Thanks for your help.

I have checked with the variation and product video in gallery, I think the issues have been removed now.

Thank you

#415064 Copied

Andrew Mitchell

Support staff

September 19, 2024 at 13:46

Dear vera,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

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Tagged: image widget problem, variation display issue, woocommerce themes, woocommerce variation solution, wordpress theme troubleshooting
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