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The website checkout process is experiencing issues

This topic has 2 replies, 2 voices, and was last updated 3 weeks, 3 days ago ago by Tony Rodriguez

Joy Ju

Participant

October 31, 2024 at 03:55

Hello Support Team,

I’ve encountered an issue while using the theme. When I click “Buy Now,” the system automatically loads the cart and proceeds to checkout with all items in the cart, which is not the intended behavior.

I would like the “Buy Now” button to directly check out the selected product only, without loading and including all items from the cart. This current setup makes the checkout process slower and affects the user experience.

Could you advise on how to adjust this setting so that clicking “Buy Now” will only check out the current product, rather than the entire cart?

Please, contact administrator
for this information.

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1 Answer

Tony Rodriguez

Support staff

October 31, 2024 at 07:32

Hello, @Joy Ju,

Thank you for contacting us and for using XStore.

We regret to inform you that it is not possible to achieve your desired outcome with the current version of the theme. Item support does not include services to modify or extend the item beyond the original features, style, and functionality described on the item page. It requires additional code customization.

If you require a paid service, kindly contact the appropriate department through the following link:

https://www.8theme.com/account/#etheme_customization_panel

Alternatively, you can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it in one of the upcoming updates.

We thank you for your patience and we hope you have a great experience with 8Theme’s Team.

Best Regards,
8Theme’s Team

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