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The website has become very slow – what is going wrong why the webshop is so slow?

This topic has 2 replies, 2 voices, and was last updated 2 months, 3 weeks ago ago by Luca Rossi

maybendeler

Participant

September 28, 2024 at 14:55

Good day I have created a website using your theme however the website has become very very very very slow. this is weird because you are selling the theme as a fast theme, can you follow along what is going wrong why the webshop is so slow.

#416222 Copied Theme version: 9.4.1

1 Answer

Luca Rossi

Support staff

September 29, 2024 at 15:41

Hi @maybendeler,

Thank you for your response.

Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/. Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via GTmetrix https://gtmetrix.com/ , we have found that the performance is good. You may review the results at the following link: https://gtmetrix.com/reports/hippepeer.nl/lYXuNTAg/.

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list.

https://prnt.sc/0gG8x98XgZjn

For further guidance on how to improve your website’s speed, Please contact your service provider and ask them to fix it and we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
2. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix https://gtmetrix.com/ -This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that this guidance will be of assistance to you. Should you require any further support, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#416316 Copied
Tagged: best selling woocommerce themes, fix slow woocommerce theme, improve woocommerce speed, optimize woocommerce performance, slow woocommerce website, troubleshoot slow webshop, webshop loading issues
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