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The website is not functioning well on phone, i can not see the store items when i click on store

This topic has 5 replies, 4 voices, and was last updated 4 days, 1 hours ago ago by Tony Rodriguez

mein

Participant

April 11, 2025 at 22:41

how can I edit the website for the mobile? and I don’t know how to get the links for pages to connect it with buttons. please help.

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#440481 Copied Theme version: 9.4.10

4 Answers

Alex Carter

Support staff

April 12, 2025 at 06:52

Hello,

Thank you for reaching out to us.

To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with the URL.

To edit your website for mobile devices, please navigate to the Elementor editor (or the page builder you are using), and switch to the mobile view by clicking the responsive mode icon at the bottom of the panel. From there, you can make adjustments specifically for mobile without affecting the desktop version.
https://elementor.com/help/mobile-editing/

Regarding linking buttons to specific pages, you can obtain the page URL by visiting the page in your browser and copying the address from the address bar. Then, in the button settings, paste the URL into the link field. If the page is within your website, you can also use relative URLs (e.g., /about-us).

If you need further assistance, feel free to provide more details, and we’ll be happy to help.

Best Regards,
8Theme’s Team

#440486 Copied

mein

Participant

April 14, 2025 at 13:17

When I click on SHOP from the mobile I can’t open the products page

https://we.tl/t-dgr5qkP9FE

Only from the desktop it’s working

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support staff only.

#440606 Copied

Rose Tyler

Support staff

April 14, 2025 at 14:25

Hello,

Thank you for reaching out to us.

Please follow this article: https://www.8theme.com/documentation/xstore/woocommerce/great-things-are-on-the-horizon-or-site-visibility-from-woocommerce-plugin/

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Warm Regards,
The 8Theme Team

#440613 Copied

Tony Rodriguez

Support staff

April 14, 2025 at 19:15

Dear mein,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#440650 Copied
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The website is not functioning well on phone, i can not see the store items when i click on store

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