This topic has 6 replies, 3 voices, and was last updated 1 years, 10 months ago ago by Rose Tyler
I just bought the theme, installed everything correct, imported the demo and it appears in the store
AJAX ERROR how do I fix it?
Hello @mktnegocios,
We kindly request that you check the issue by activating the default WordPress Theme, such as Twenty Twenty Three, to ensure that the issue is not related to our theme. If the issue persists with the default WordPress Theme, it will confirm that the issue is not due to our theme and we suggest that you reach out to the your hosting provider for further assistance. If the issue is resolved with the default WordPress Theme, it should also be resolved with our theme.
Best Regards,
8Themes Team
The AJAX ERROR problem does not occur with any other theme, I have tried installing the one that it indicates and the problem only occurs with your theme
Hello, Mktnegocios
We can see Mixed Content errors on your site via browser console, please contact your hosting provider and ask to fix them first.
Cloudflare
Also, we can see that you are using CDN. Could you temporarily disable Cloudflare CDN?
Kind Regards,
8theme team
What do you mean by mixed content errors?
Hello, Mktnegocios
Please check the screenshot in the Private Content area
Regards,
8theme team
You must be logged in to reply to this topic.Log in/Sign up