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The website’s button and form field click are not working

This topic has 5 replies, 2 voices, and was last updated 9 months, 1 weeks ago ago by Rose Tyler

sunanda

Participant

March 18, 2024 at 13:07

The website’s button and form field click are not working. What could be the issue?

#387354 Copied Theme version: 0.0.1

4 Answers

sunanda

Participant

March 18, 2024 at 13:24

examples

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support staff only.

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Rose Tyler

Support staff

March 18, 2024 at 14:39

Hello, Sunanda,

Thank you for contacting us and for using XStore.

Upon reviewing your website, we were unable to identify the issue you mentioned. May we inquire if the matter has been resolved on your end?

Kind Regards,
8theme team

#387372 Copied

sunanda

Participant

March 18, 2024 at 14:50

I have added videos for issue

Files is visible for topic creator and
support staff only.

#387375 Copied

Rose Tyler

Support staff

March 18, 2024 at 15:15

Hello, Sunanda,

We appreciate your prompt response.

We’ve checked and we can enter content to all fields on your Home page – https://prnt.sc/67Sb58i2W1oM

Please check how it works with the default WooCommerce theme – Storefront.

It is important to check if the problem persists with the default theme to find out if it comes from the theme or something else.

Go to Appearance > Themes > Install and activate the Storefront theme. Then test and let us know the result.

Widgets could be messed up after switching, so open the Appearance > Widgets tab before switching to be able to move the widgets to the correct area after switching back and also before proceeding please take the complete backup of your site as well.

Kind Regards,
8theme team

#387377 Copied
Tagged: button click issue woocommerce, fix woocommerce themes issues, form field error woocommerce, woocommerce themes best-sellers, woocommerce themes troubleshooting
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