This topic has 9 replies, 4 voices, and was last updated 6 months, 2 weeks ago ago by Luca Rossi
Hello,
I don’t know what is happening, the whole website is vibrating, it looks like the homepage is loading very fast, over and over again. Not normal what I am experiencing now. I have everything right on the server the php version is good etc
I would love to hear what I need to do to get the homepage quiet.
Kind regards,
Rien
Hello, @Rien,
Thank you so much for purchasing our theme and contacting our support center.
Upon reviewing your website, we have identified several mixed content errors, as evidenced in the console. For your reference, please see the screenshot here: https://paste.pics/R4FA3
To address this issue, we recommend following the steps outlined in this helpful article: https://www.wpbeginner.com/plugins/how-to-fix-the-mixed-content-error-in-wordpress-step-by-step/.
We trust that this resource will be beneficial in resolving the errors. Should you require any further assistance or have any questions, please do not hesitate to contact us. We are here to support you.
Best regards,
The 8Theme Team
Hello,
Thank you very much for the message. As an unknown in this field, it is less to solve problems when it comes to technical html etc. I have done the setup helamaal again and now I see different or lesser reports at console inpection of the website. I am not getting that fixed.
To what extent can you help me get this fixed?
In anticipation with kind regards,
Rien
Best,
I think it is better that I request a refund, the server is too slow to run this fantastic website. Everything keeps loading in the footer, images etc.
Am I still eligible for a refund?
I would love to hear from you.
Kind regards,
Rien
Hello,
We hope this message finds you well. We have noticed that your website is currently in maintenance mode, which prevents us from performing a thorough check. To assist you effectively, we kindly request that you provide us with temporary administrative access to your WordPress site.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Additionally, to better understand the issues you are encountering, we would appreciate it if you could record a video demonstrating the problems. Please upload this video to a file-sharing service and share the URL with us in your response.
Thank you for your cooperation and trust in allowing us to assist you. We look forward to resolving your concerns promptly.
Best regards,
The 8Theme Team
Hi, I have changed some boxes to images because everything keeps loading. It takes a long time to see everything normally on the homepage. The footer at the bottom also keeps loading because it is built with boxes and it causes a low loading time. I am trying to see what I can do with Xstore what I am afraid of is that it does not help me. My server is a VPS 12 CORE with 8 RAM You would think this would be enough to run a normal website without having products in it. I have my doubts. I made a video loading the website.
Best regards,
Rien
Hi @Rien,
That’s the ajaxify feature of XStore theme, to lazy loading all the widgets/elements to reduce the loading time of your website.
If you would like to disable this feature, try adding the following code under functions.php file locates in your child theme:
add_filter('etheme_ajaxify_elementor_widget', '__return_false');
add_filter('etheme_ajaxify_lazyload_widget', '__return_false');
add_filter('etheme_ajaxify_script', '__return_false');
add_filter('et_ajax_widgets', '__return_false');
After that, add this custom CSS under XStore > Theme Options > Theme Custom CSS > Global CSS:
body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-et-]>.elementor-widget-container,
body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]>.elementor-widget-container,
body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-etheme]>.elementor-widget-container,
body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-product-etheme]>.elementor-widget-container,
body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-et-]>.elementor-widget-container,
body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]>.elementor-widget-container,
body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-etheme]>.elementor-widget-container,
body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-woocommerce-product-etheme]>.elementor-widget-container {
opacity: 1;
visibility: visible;
}
body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-et-]:before,
body.elementor-default:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]:before,
body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-et-]:before,
body.elementor-page:not([data-elementor-device-mode]) [class*=elementor-widget-etheme]:before {
display: none;
}
Hope it helps!
Hi Luca,
Thank you for the message. The code works super, thank you for the solution.I am happy with the knowledge that you have in the house, which helps me. Thanks again.
Have a nice day!!
Best regards,
Rien
Hi @Rien,
In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?
Click here to share your thoughts: https://themeforest.net/downloads
Being part of our community means a lot, and your feedback contributes immensely.
Best Regards,
The 8Theme Team
The issue related to '‘The whole website is vibrating, it looks like the homepage is loading very fast.’' has been successfully resolved, and the topic is now closed for further responses