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The widget to add featured image does not appear when I am editing a post in the backend

This topic has 7 replies, 3 voices, and was last updated 1 years, 2 months ago ago by Rose Tyler

edwinapnunez

Participant

October 3, 2023 at 23:26

I have not found the solution so far by reading the documentation on the subject, nor by looking at previous answers in this forum.

As I don’t have images highlighted in the posts, in the blog page you can only see the texts of the articles.

Please, contact administrator
for this information.

#369245 Copied Theme version: 9.1.14 WooCommerce version: 8.1.1

6 Answers

Tony Rodriguez

Support staff

October 4, 2023 at 05:47

Hello, @edwinapnunez,

We hope this message finds you well. We understand that you may be interested in setting a featured image for your post on your site and possibly changing the post image style. Here are the steps to do so:

To set the featured image for your post, please follow these steps:

1. Navigate to WP-Dashboard >> Posts.
2. Edit the specific post from the backend.
3. In the right sidebar of the page backend, you will find the featured image option.
4. Set the featured image from there.

For your reference, please see this screenshot: https://postimg.cc/6yJ5CBTf

If you wish to change the post-image style, please follow these steps:

1. Navigate to Xstore >> Theme Options >> Blog >> Single Post.
2. Choose the layout from there according to your requirements.

For your reference, please see this screenshot: https://postimg.cc/hz8grdX8

We hope these instructions are clear and helpful. If you have any further questions or concerns, please do not hesitate to contact us.

Best Regards,
8Theme’s Team

#369251 Copied

edwinapnunez

Participant

October 4, 2023 at 13:27

Hi Tony, I know that normally the widget is on the right sidebar and I am very surprised to see the screenshot that you sent me, because it appears to you and not to me, that’s the problem, that after the Post Format widget follows the Excerpt widget and not the Featured Image widget.

I attach the screenshot. https://postimg.cc/34GvNgpZ

Thank you for your help.

#369344 Copied

Rose Tyler

Support staff

October 4, 2023 at 15:36

Hello, Edwinapnunez,

Thank you for contacting us and for using XStore.

Private Content

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#369356 Copied

edwinapnunez

Participant

October 4, 2023 at 19:40

Hi Tony, I have already done it several times, I even changed my browser from chrome to edge and firefox and still the featured image widget does not appear.

this screenshot is in the edge browser which i have never used to manage wordpress
https://postimg.cc/gn73f8VX

I have looked and the featured image option does not appear even in the wordpress panel preferences.

https://postimg.cc/6TWWNPcg

from all the information I have looked on the internet, there is none that talks about this problem, the closest thing is a wordpress forum that talks about theme compatibility with “add_theme_support( ‘post-thumbnails’ );” but I have no idea what that means.

#369378 Copied

edwinapnunez

Participant

October 4, 2023 at 20:55

After watching videos on youtube I discovered that the problem is generated by an option in the general preferences of the editor in which an action is requested prior to publication, this option should be disabled.

Attached is a screenshot.
https://postimg.cc/s1cG78w4

#369380 Copied

Rose Tyler

Support staff

October 5, 2023 at 08:12

Hello, Edwinapnunez,

Was your question solved?

Is there anything else we can help you with?

Best Regards,
8Theme’s Team

#369417 Copied
Tagged: featured image widget problem, fix woocommerce templates, solving wordpress editing errors, troubleshoot woocommerce backend, wordpress backend issues, wordpress post editing solutions
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