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The wrong price show on the user page and tax not included in price.

This topic has 2 replies, 2 voices, and was last updated 2 weeks, 4 days ago ago by Tony Rodriguez

Octatech

Participant

December 7, 2024 at 07:37

The wrong price show on the user page and tax not included in price.

Please, contact administrator
for this information.

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#426731 Copied Theme version: 9.4.5

1 Answer

Tony Rodriguez

Support staff

December 7, 2024 at 12:46

Hello, @Octatech,

Thank you for contacting us and for using XStore.

1/ Please check how it works when no XStore theme is activated, but a default WooCommerce theme – Storefront (Appearance > Themes).
Let us know the results of the test.

We strongly recommend that you create a complete backup of your site before proceeding with these steps.

If the behavior continues regardless of the theme being used, it suggests that the problem may not be related to the theme itself.
We recommend that you reach out to your hosting provider to review the server mail log. Additionally, it would be prudent to contact WooCommerce plugin support concurrently for further assistance – https://wordpress.org/support/plugin/woocommerce/

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

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