Return to previous page

The Xstore logo is showing in place of my business logo

This topic has 4 replies, 2 voices, and was last updated 2 years, 5 months ago ago by Tony Rodriguez

Bleached

Participant

October 10, 2022 at 16:07

Hi there,

Only recently having taken over the site admin, I’m posting this on behalf of my client.

For some reason, the XStore logo is showing up in place of the business site logo. I have searched the forum and found several topics related to this issue but have not found a resolution to this. Also looked through the documentation and didn’t find anything related to site logo.

This certainly appears to be a common problem. Please advise where the website is actually picking up the business logo from.

Your help is appreciated,

Kind regards,
Greg

Please, contact administrator
for this information.

#336157 Copied Theme version: 8.3.4 WooCommerce version: 6.9.4

3 Answers

Tony Rodriguez

Support staff

October 11, 2022 at 06:40

Hello, @Bleached,

I have set your site logo from the Theme Settings >> Header Builder >> Logo check image: https://postimg.cc/yD4L8779 and your issue were resolved here is the resulting image for a better reference: https://postimg.cc/kBdSVGtn please check back to your site after clearing the browser cache.

Regards 8Themes Team.

#336183 Copied

Bleached

Participant

October 11, 2022 at 10:14

Thank you Tony,

If at all possible, can you point me to an article or video which demonstrates what you did to resolve the problem?

Much appreciated,

Kind regards,
Greg

#336210 Copied

Tony Rodriguez

Support staff

October 12, 2022 at 06:40

Hello, @Bleached,

Alright, Here is a video to learn how I solve this issue on your site: https://streamable.com/w3h4ck

Regards 8Themes Team.

#336254 Copied
Tagged: business logo, customize, logo, templates, woocommerce, wordpress, xstore
Viewing 4 results - 1 through 4 (of 4 total)