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The xstore theme does not take well to the translation of the two files of the theme and the plugin

This topic has 4 replies, 2 voices, and was last updated 6 months, 1 weeks ago ago by Tony Rodriguez

ministerios didaskalia

Participant

August 16, 2024 at 23:00

Hello, congratulations on the very well designed theme, it has many options, but I am frustrated because I can’t get the theme to work with the translations of the two files downloaded from the xstore website, both the theme and the plugin, I don’t know how to do it Take those translations, especially in the checkout and purchase buttons
It is the first topic that I have so many problems getting the translation to work well.

thanks for the timely help

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3 Answers

Tony Rodriguez

Support staff

August 17, 2024 at 05:37

Hello, @ministerios didaskalia,

Thank you so much for purchasing our theme and contacting our support center.

1/ If you are currently utilizing the Loco Translate plugin, we kindly request that you refer to the instructions provided in our theme documentation. You can access the relevant information by following this link: (https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/).

2/ We have noted your concern regarding the issue you are experiencing. To assist you more effectively, could you please provide us with screenshots illustrating the problem, specifically highlighting the text you wish to translate?

Additionally, for a more detailed investigation, we kindly request that you provide access to your site’s wp-admin area. Please ensure that you submit these credentials securely in the private content area.

We kindly recommend that you take a complete backup of your site before proceeding.

We are committed to resolving your issue promptly and efficiently. Thank you for your cooperation.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

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ministerios didaskalia

Participant

August 17, 2024 at 13:02

I am developing the website locally, I do not want to upload it until I have it translated at least in the basic texts,

Of course I have done according to the instructions on the website about using the loco translate plugin and it still doesn’t show me the translations of the buttons

the site is in spanish

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Tony Rodriguez

Support staff

August 17, 2024 at 13:32

Hello, @ministerios didaskalia,

Thank you for your response.

We kindly request your assistance in translating the text located in the Loco > Themes > XStore language file. Should the issue persist, we would appreciate it if you could provide temporary wp-admin access in the private content area. This will enable us to review your settings and offer the necessary support.

Thank you for your cooperation.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#410544 Copied
Tagged: theme and plugin files, woocommerce wordpress templates, woocommerce xstore translation fix, wordpress xstore theme problem, xstore theme translation issue
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