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Theme - by amd4ever - on WordPress WooCommerce support

This topic has 30 replies, 3 voices, and was last updated 4 years, 1 months ago ago by Olga Barlow

amd4ever

Participant

January 6, 2021 at 22:06

hallo, we have this demo, https://xstore.8theme.com/elementor/demos/coffee/product/estate/

1 how we change and remove the top image at articles??

2 its possible to keep this theme and upload demo only for product pages?
we want to make tha product–> https://xstore.8theme.com/demos/2/niche-market/product/wooden-chair/

#267095 Copied Theme version: 7.2

29 Answers

Rose Tyler

Support staff

January 7, 2021 at 10:33

Hello,

1) Theme Options > WooCommerce > Single product page builder > Breadcrumbs > Background Image
2) No, go Theme Options > WooCommerce > Single product page builder > edit content depends on your needs, for example – https://prnt.sc/wi504o

Regards

#267140 Copied

amd4ever

Participant

January 9, 2021 at 13:35

after we remove the image we still have problem with Breadcrumbs. is wrong size , we lost 3 hours with this. https://ibb.co/9wMdnYF

#267508 Copied

amd4ever

Participant

January 9, 2021 at 13:37

https://ibb.co/WPGy6cC

#267509 Copied

amd4ever

Participant

January 9, 2021 at 16:25

2. we want to change checkout and other pages header image and text

#267520 Copied

amd4ever

Participant

January 9, 2021 at 17:49

Breadcrumbs is very big https://ibb.co/qgjNSbk

Please contact administrator
for this information.

#267530 Copied

Rose Tyler

Support staff

January 9, 2021 at 17:51

Hello,

1) Theme Options > WooCommerce > Single product page builder > Breadcrumbs https://prnt.sc/wjtijd + https://prnt.sc/wjtitj
2) Theme Options > Breadcrumbs > https://prnt.sc/wjtk0o https://prnt.sc/wjtk8p
https://prnt.sc/wjtkqq

Regards

#267531 Copied

amd4ever

Participant

January 9, 2021 at 18:51

1. we want to traslate to greek the theme, how? https://ibb.co/4pRmN4S

2. at products when we delete Breadcrumbs we have this problem https://ibb.co/7bJVS3c
half items “in header”

3. related products problem https://ibb.co/7YsQ8TR

we didnt make any changes at code

#267546 Copied

Rose Tyler

Support staff

January 10, 2021 at 09:11

Hello,

1) Translation of the theme – https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/
WooCommerce – https://docs.woocommerce.com/document/woocommerce-localization/ Do not forget about Core plugin. Loco translate > Plugins > XStore Core > New language > Choose a language + Choose a location – System > Start translating.
Theme Options > Header builder > Cart / Wishlist / Account > change titles.

2) Theme Options > Header builder > Header overlap > disable the overlap

3) Provide URL and temporary wp-admin access. Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#267597 Copied

amd4ever

Participant

January 10, 2021 at 10:55

its a general problem of this demo?

Please contact administrator
for this information.

#267616 Copied

Rose Tyler

Support staff

January 10, 2021 at 11:37

Hello,

Provide URL of page where I will be able to see the problem with related products.

Regards

#267620 Copied

amd4ever

Participant

January 10, 2021 at 16:52

page

Please contact administrator
for this information.

#267685 Copied

Rose Tyler

Support staff

January 10, 2021 at 17:21

Hello,

Check now. I’ve disabled “Show Excerpt In Content Product” via Theme Options, because the content of the excerpt caused the layout issue.

Regards

#267691 Copied

amd4ever

Participant

January 10, 2021 at 18:26

its was enabled by default not us.

#267695 Copied

amd4ever

Participant

January 10, 2021 at 18:36

we have a problem with Breadcrumbs, after the changes we have a photo to back round to be ok at (link1)

but in products now we have the some red backround, we need in products clear backround at Breadcrumbs. link2

Please contact administrator
for this information.

#267697 Copied

Olga Barlow

Participant

January 11, 2021 at 17:31

Hello,

Then use the Static Section instead of the Builder element https://prnt.sc/wl4oo2

Regards

#267840 Copied

amd4ever

Participant

January 13, 2021 at 20:01

thank you.
at ajax product tab we want to select at each tab another category

#268272 Copied

Olga Barlow

Participant

January 14, 2021 at 10:11

Hello,

Choose the category for each tab https://prnt.sc/wn8qlu in the element settings.

Regards

#268335 Copied

amd4ever

Participant

January 14, 2021 at 10:35

thanks
we cant change the text colour at main menu at homepage to white
in categories is ok

Please contact administrator
for this information.

#268338 Copied

amd4ever

Participant

January 14, 2021 at 10:58

2

Please contact administrator
for this information.

#268352 Copied

Olga Barlow

Participant

January 14, 2021 at 11:44

Hello,

1) Use the bottom header text color area to change the color of the content that you have there https://prnt.sc/wnahfq
Don’t add the custom code for the header to Elementor custom https://prnt.sc/wnagam

2) Using White label plugin https://prnt.sc/wnaitb https://www.8theme.com/documentation/docs/white-label-branding-plugin/ allows you to change the backend styles to your corporate styles https://prnt.sc/wnb3gl We even activated the child theme but gochyu.com still detects theme as the XStore, so don’t have the solution for this.

Regards

#268362 Copied

amd4ever

Participant

January 14, 2021 at 12:58

ok thanks. we want to buy more licenses its possible to add the support time?

2. we want to disable w3 cache and add our premium wp rocket, its possible to find the best settings for your theme for wp rocket?

#268377 Copied

Olga Barlow

Participant

January 14, 2021 at 13:18

Hello,

Every license you buy has the support period mentioned in the notice when you buy it. Theme author does not manage the support period. ThemeForest system generates it automatically after your purchase https://themeforest.net/page/item_support_policy

2) Our theme supports all the WPRocket options. So, you should not face any issues with this.

Regards

#268388 Copied

amd4ever

Participant

January 14, 2021 at 21:05

1 we bought +3 licenses now, we have 6 licenses now and we will have only at total 8 months support since our first license

2 at new eshop we will use demo https://xstore.8theme.com/elementor/demos/babyland01/cart/

we want at homepage and in categories to make the product layout like: https://toytown-ishi.myshopify.com/collections/onesie

https://ibb.co/cD5rxqL
https://ibb.co/chj0Gf5

3. and top header like https://ibb.co/cDQgjVB

4. and shape in images like https://ibb.co/pLvkbGj

#268472 Copied
Olga Barlow

Participant

January 15, 2021 at 12:52
Hello,

1) Theme author does not manage the license period. Contact Envato support if you want to discuss this. We can do nothing, sorry, we just follow the Envato terms and information that they provide us.

2) We don’t have such hover effect for the products. Submit additional customization request here to implement this.

3) Use pattern image for the top bg image to implement this https://prnt.sc/wogui5

4) Add the below code to Theme Options > Custom CSS

.woocommerce-product-gallery__image img { border-radius: 25px; }

Regards
#268541 Copied
amd4ever

Participant

January 15, 2021 at 13:17

we need to have 0 error here https://wave.webaim.org/
its a website that will fund with european funds and need to comply with WCAG 2.0

Please contact administrator
for this information.

#268549 Copied

Olga Barlow

Participant

January 15, 2021 at 17:54

Hello,

Could you, please, provide us with FTP access to your site? We’ll try to fix issues related to our theme.

Regards

#268620 Copied

amd4ever

Participant

January 16, 2021 at 18:28

ok, its not this website we have and other with your theme (we have 6 licenses)
that need to fund with european funds.
We gone make the changes we want and send you ftp.

Some issues that we have with (link at private)
1. at slider revolution at mobile at home page its hidden at header
2. its possible at slider revolution not to auto play at mobile
3. at homepage cant load products at other tabs at mobile –> https://ibb.co/Y8kvhT6

Please contact administrator
for this information.

#268736 Copied

amd4ever

Participant

January 18, 2021 at 12:38

link

Please contact administrator
for this information.

#268927 Copied

Olga Barlow

Participant

January 19, 2021 at 10:50

Hello,

1) Disable header overlap option for the mobile device https://prnt.sc/x780re
2) We did not find such option in Revolution slider settings. But you may also ask the plugin author about this https://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380/comments
3) Don’t see the mentioned issue https://gyazo.com/37b94263e83459dc4c3c601ed69963e6

Regards

#269073 Copied
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