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Theme and Visual Composer update problem

This topic has 2 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

efrat_cohen

Participant

December 7, 2017 at 23:01

Hi,

A few questions:

1) I just updated XStore. WPBakery Visual Composer stopped working and gives me an error when I tried to update it through the 8theme menu in WP. Please advise.

2) Why, after I update XStore, does it continue to show a button that says “Update Now” and a message saying that a new version of XStore is available?

Need answer to WPBakery Visual Composer asap.

Thanks.

#179642 Copied Theme version: 1.0 WooCommerce version: 3.2.5

1 Answer

Rose Tyler

Support staff

December 8, 2017 at 08:21

Hello,

1. You need to update plugins via FTP, please read our documentation https://www.8theme.com/documentation/xstore/plugins/plugins-update/
2. Could you please provide temporary wp-admin access in Private Content?
Feel free to ask if you have any other questions.

Regards

#179644 Copied
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