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Theme Builder Single Product Editor won’t open – XStore theme plugin causing conflict

This topic has 4 replies, 2 voices, and was last updated 3 weeks, 6 days ago ago by Tony Rodriguez

Unknown Cat

Participant

August 23, 2024 at 04:00

I have an issue where it seems the theme builder’s single product page won’t open on elementor pro- I am getting a fatal error like this one:

Fatal error: Uncaught Error: Argument 1 passed to Automattic\WooCommerce\Blocks\BlockTypes\ProductQuery::enqueue_styles() must be of the type string, null given, called in /home/wplive/web/wp-live/wp-includes/class-wp-hook.php on line 326
in /home/wplive/web/wp-live/wp-content/plugins/woocommerce/src/Blocks/BlockTypes/ProductQuery.php on line 157

Call stack:

Automattic\W\B\B\ProductQuery::enqueue_styles()
wp-includes/class-wp-hook.php:326
WP_Hook::apply_filters()
wp-includes/plugin.php:205
apply_filters()
wp-includes/class-wp-block.php:566
WP_Block::render()
wp-includes/blocks.php:2061
render_block()
wp-includes/blocks.php:2113
do_blocks()
wp-includes/class-wp-hook.php:324
WP_Hook::apply_filters()
wp-includes/plugin.php:205
apply_filters()
wp-content/plugins/elementor-pro/modules/posts/skins/skin-content-base.php:302
ETC\A\C\E\T\W\S\Product_Content::render_post_content()
wp-content/plugins/et-core-plugin/app/controllers/elementor/theme-builder/woocommerce/single-product/product-content.php:127
ETC\A\C\E\T\W\S\Product_Content::render()
wp-content/plugins/elementor/includes/base/controls-stack.php:2325
Elementor\Controls_Stack::render_by_mode()
wp-content/plugins/elementor/includes/base/widget-base.php:635
Elementor\Widget_Base::render_content()
wp-content/plugins/elementor/includes/base/widget-base.php:759
Elementor\Widget_Base::get_raw_data()
wp-content/plugins/elementor/includes/base/element-base.php:598
Elementor\Element_Base::get_raw_data()
wp-content/plugins/elementor/includes/base/element-base.php:598
Elementor\Element_Base::get_raw_data()
wp-content/plugins/elementor/core/base/document.php:1085
Elementor\C\B\Document::get_elements_raw_data()
wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php:435
ElementorPro\M\T\D\Theme_Document::get_elements_raw_data()
wp-content/plugins/elementor/core/base/document.php:738
Elementor\C\B\Document::get_initial_config()
wp-content/plugins/elementor/modules/library/documents/library-document.php:66
Elementor\M\L\D\Library_Document::get_initial_config()
wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php:659
ElementorPro\M\T\D\Theme_Document::get_initial_config()
wp-content/plugins/elementor/includes/base/controls-stack.php:1070
Elementor\Controls_Stack::get_config()
wp-content/plugins/elementor/core/editor/loader/common/editor-common-scripts-settings.php:37
Elementor\C\E\L\C\Editor_Common_Scripts_Settings::get()
wp-content/plugins/elementor/core/editor/loader/v2/editor-v2-loader.php:134
Elementor\C\E\L\V\Editor_V2_Loader::enqueue_scripts()
wp-content/plugins/elementor/core/editor/editor.php:358
Elementor\C\E\Editor::enqueue_scripts()
wp-includes/class-wp-hook.php:324
WP_Hook::apply_filters()
wp-includes/class-wp-hook.php:348
WP_Hook::do_action()
wp-includes/plugin.php:517
do_action()
wp-includes/script-loader.php:2263
wp_enqueue_scripts()
wp-includes/class-wp-hook.php:324
WP_Hook::apply_filters()
wp-includes/class-wp-hook.php:348
WP_Hook::do_action()
wp-includes/plugin.php:517
do_action()
wp-includes/general-template.php:3065
wp_head()
wp-content/plugins/elementor/includes/editor-templates/editor-wrapper.php:31
include()
wp-content/plugins/elementor/core/editor/loader/v2/editor-v2-loader.php:180
Elementor\C\E\L\V\Editor_V2_Loader::print_root_template()
wp-content/plugins/elementor/core/editor/editor.php:163
Elementor\C\E\Editor::init()
wp-includes/class-wp-hook.php:324
WP_Hook::apply_filters()
wp-includes/class-wp-hook.php:348
WP_Hook::do_action()
wp-includes/plugin.php:517
do_action()
wp-admin/admin.php:419
require_once()
wp-admin/post.php:12

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#411224 Copied Theme version: 9.3.17

3 Answers

Tony Rodriguez

Support staff

August 23, 2024 at 06:46

Hello, @Unknown Cat,

Thank you for choosing XStore as your WooCommerce WordPress theme.

1/ We are currently unable to access your website using the wp-admin login credentials previously provided, as they appear to be invalid or non-functional.

To proceed with checking your settings and providing the necessary assistance, could you please supply us with updated wp-admin credentials? For security purposes, kindly submit the new details through the private content area.

2/ To better understand the issue you are experiencing, we kindly request that you record a video demonstrating your actions and the problem. Please upload this video to any file-sharing service and provide us with the link.

We appreciate your cooperation and look forward to resolving your query promptly.

3/ We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#411241 Copied

Unknown Cat

Participant

August 23, 2024 at 13:49

1. I’ve shared the new credentials on the private content area.
2. Video link available on the private content area.
3. We did.

Still experiencing the same.

Please contact administrator
for this information.

#411351 Copied

Tony Rodriguez

Support staff

August 24, 2024 at 05:27

Hello, @Unknown Cat,

Thank you for your response.

We are currently experiencing difficulties accessing your website due to the wp-admin credentials previously provided, which appear to be invalid or non-functional.

To assist you effectively, we kindly request that you provide us with valid wp-admin access. Please ensure that these credentials are submitted through the private content area for security purposes.

Your prompt response will enable us to address your needs more efficiently.

Thank you for your cooperation.

Best regards,
8Theme’s Team

Please contact administrator
for this information.

#411419 Copied
Tagged: best selling woocommerce, plugin conflict resolution, single product editor problem, theme builder issues, woocommerce theme support, woocommerce themes, xstore theme plugin
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