Theme Builder Single Product Editor won’t open – XStore theme plugin causing conflict

This topic has 4 replies, 2 voices, and was last updated 3 months, 4 weeks ago ago by Tony Rodriguez

  • Avatar: Unknown Cat
    Unknown Cat
    Participant
    August 23, 2024 at 04:00

    I have an issue where it seems the theme builder’s single product page won’t open on elementor pro- I am getting a fatal error like this one:

    Fatal error: Uncaught Error: Argument 1 passed to Automattic\WooCommerce\Blocks\BlockTypes\ProductQuery::enqueue_styles() must be of the type string, null given, called in /home/wplive/web/wp-live/wp-includes/class-wp-hook.php on line 326
    in /home/wplive/web/wp-live/wp-content/plugins/woocommerce/src/Blocks/BlockTypes/ProductQuery.php on line 157

    Call stack:

    Automattic\W\B\B\ProductQuery::enqueue_styles()
    wp-includes/class-wp-hook.php:326
    WP_Hook::apply_filters()
    wp-includes/plugin.php:205
    apply_filters()
    wp-includes/class-wp-block.php:566
    WP_Block::render()
    wp-includes/blocks.php:2061
    render_block()
    wp-includes/blocks.php:2113
    do_blocks()
    wp-includes/class-wp-hook.php:324
    WP_Hook::apply_filters()
    wp-includes/plugin.php:205
    apply_filters()
    wp-content/plugins/elementor-pro/modules/posts/skins/skin-content-base.php:302
    ETC\A\C\E\T\W\S\Product_Content::render_post_content()
    wp-content/plugins/et-core-plugin/app/controllers/elementor/theme-builder/woocommerce/single-product/product-content.php:127
    ETC\A\C\E\T\W\S\Product_Content::render()
    wp-content/plugins/elementor/includes/base/controls-stack.php:2325
    Elementor\Controls_Stack::render_by_mode()
    wp-content/plugins/elementor/includes/base/widget-base.php:635
    Elementor\Widget_Base::render_content()
    wp-content/plugins/elementor/includes/base/widget-base.php:759
    Elementor\Widget_Base::get_raw_data()
    wp-content/plugins/elementor/includes/base/element-base.php:598
    Elementor\Element_Base::get_raw_data()
    wp-content/plugins/elementor/includes/base/element-base.php:598
    Elementor\Element_Base::get_raw_data()
    wp-content/plugins/elementor/core/base/document.php:1085
    Elementor\C\B\Document::get_elements_raw_data()
    wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php:435
    ElementorPro\M\T\D\Theme_Document::get_elements_raw_data()
    wp-content/plugins/elementor/core/base/document.php:738
    Elementor\C\B\Document::get_initial_config()
    wp-content/plugins/elementor/modules/library/documents/library-document.php:66
    Elementor\M\L\D\Library_Document::get_initial_config()
    wp-content/plugins/elementor-pro/modules/theme-builder/documents/theme-document.php:659
    ElementorPro\M\T\D\Theme_Document::get_initial_config()
    wp-content/plugins/elementor/includes/base/controls-stack.php:1070
    Elementor\Controls_Stack::get_config()
    wp-content/plugins/elementor/core/editor/loader/common/editor-common-scripts-settings.php:37
    Elementor\C\E\L\C\Editor_Common_Scripts_Settings::get()
    wp-content/plugins/elementor/core/editor/loader/v2/editor-v2-loader.php:134
    Elementor\C\E\L\V\Editor_V2_Loader::enqueue_scripts()
    wp-content/plugins/elementor/core/editor/editor.php:358
    Elementor\C\E\Editor::enqueue_scripts()
    wp-includes/class-wp-hook.php:324
    WP_Hook::apply_filters()
    wp-includes/class-wp-hook.php:348
    WP_Hook::do_action()
    wp-includes/plugin.php:517
    do_action()
    wp-includes/script-loader.php:2263
    wp_enqueue_scripts()
    wp-includes/class-wp-hook.php:324
    WP_Hook::apply_filters()
    wp-includes/class-wp-hook.php:348
    WP_Hook::do_action()
    wp-includes/plugin.php:517
    do_action()
    wp-includes/general-template.php:3065
    wp_head()
    wp-content/plugins/elementor/includes/editor-templates/editor-wrapper.php:31
    include()
    wp-content/plugins/elementor/core/editor/loader/v2/editor-v2-loader.php:180
    Elementor\C\E\L\V\Editor_V2_Loader::print_root_template()
    wp-content/plugins/elementor/core/editor/editor.php:163
    Elementor\C\E\Editor::init()
    wp-includes/class-wp-hook.php:324
    WP_Hook::apply_filters()
    wp-includes/class-wp-hook.php:348
    WP_Hook::do_action()
    wp-includes/plugin.php:517
    do_action()
    wp-admin/admin.php:419
    require_once()
    wp-admin/post.php:12

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    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 23, 2024 at 06:46

    Hello, @Unknown Cat,

    Thank you for choosing XStore as your WooCommerce WordPress theme.

    1/ We are currently unable to access your website using the wp-admin login credentials previously provided, as they appear to be invalid or non-functional.

    To proceed with checking your settings and providing the necessary assistance, could you please supply us with updated wp-admin credentials? For security purposes, kindly submit the new details through the private content area.

    2/ To better understand the issue you are experiencing, we kindly request that you record a video demonstrating your actions and the problem. Please upload this video to any file-sharing service and provide us with the link.

    We appreciate your cooperation and look forward to resolving your query promptly.

    3/ We suggest disabling all third-party plugins (including cache plugins and CDN ) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

    If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

    Please note that you should take a complete backup of your site before proceeding.

    Thank you for your cooperation and we look forward to hearing from you soon.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Unknown Cat
    Unknown Cat
    Participant
    August 23, 2024 at 13:49

    1. I’ve shared the new credentials on the private content area.
    2. Video link available on the private content area.
    3. We did.

    Still experiencing the same.

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 24, 2024 at 05:27

    Hello, @Unknown Cat,

    Thank you for your response.

    We are currently experiencing difficulties accessing your website due to the wp-admin credentials previously provided, which appear to be invalid or non-functional.

    To assist you effectively, we kindly request that you provide us with valid wp-admin access. Please ensure that these credentials are submitted through the private content area for security purposes.

    Your prompt response will enable us to address your needs more efficiently.

    Thank you for your cooperation.

    Best regards,
    8Theme’s Team

    Please contact administrator
    for this information.
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