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Theme css problem - by Juizy - on WordPress WooCommerce support

This topic has 4 replies, 2 voices, and was last updated 3 years, 5 months ago ago by Olga Barlow

Juizy

Participant

July 16, 2021 at 08:40

As my last Topic

https://www.8theme.com/topic/problem-css-lost/

I reinstalled my website and I edited products and categories then CSS lost again.

How to fix it?

Or Could you please access my Dashboard to fix it?

Thanks

Please, contact administrator
for this information.

#294334 Copied Theme version: 8.0

3 Answers

Olga Barlow

Support staff

July 16, 2021 at 13:59

Hello,

That’s very strange. I have imported theme options of the demo that you use. But could you please, describe your actions step by step? Did you open the Theme Options in few tabs and edited products at the same time? What pages of your site were opened while options resetting?

Regards

#294409 Copied

Juizy

Participant

July 16, 2021 at 14:21

Hello,

After I installed and import demo files. I modified

1. header logo
2. change the product categories
3. I modify a product replace demo picture add some pictures to the product gallery, add new attributes and variations.

4. The lasted page that I was open is the edit product page.

I open Theme Option and Edit Product just 1 on each.

Thank you for your help.

#294421 Copied

Olga Barlow

Support staff

July 16, 2021 at 16:34

Hello,

This issue could happen if something goes wrong during saving of theme options to DB and system loads default options. We would recommend you do theme options backup from time to time (Theme Options > Import/Export > Export).

Regards

#294461 Copied
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