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Theme doesn't work with WooThemes Plugins

This topic has 4 replies, 3 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

jchrislemmer

Participant

May 22, 2015 at 10:18

Hi there,

The theme doesn’t seem to be compatible with all the WooThemes plugins. I have bought the Products bundles plugins as well as the Composite products plugin and am trying to use it on a page. However, when I use theme, the content doesn’t display like it should. Please see this page:

http://www.towlink.co.za/product/dodge-caliber-pm-mk-invisihitch-electric/

One should see the bundle on there with all the options in the bundle. Try activating the 2015 WordPress theme and see what happens.

Please let me know what you require.

Thanks
Chris

Please, contact administrator
for this information.

#65481 Copied Theme version: Version 4.2.2 WooCommerce version: 1.5

3 Answers

Brian Johnson

Member

May 22, 2015 at 11:04

Hello

Sorry for inconvinience . We do not support 3-d party plugins which are not included in our theme.
Thank you for understanding.

With best regards
Brian Johnson

#65507 Copied

jchrislemmer

Participant

May 22, 2015 at 11:25

Hi,

You said on the theme that it has full WooCommerce support. These plugins are WooThemes and are not 3rd party. They are part of WooCommerce. I will be contacting ThemeForest for a refund and will be complaining with them.

Thanks for understanding.

#65514 Copied

Eva Kemp

Support staff

May 22, 2015 at 11:56

Hello,

Please take our apologies, but we mentioned on our site that the theme fully supports Woocommerce plugin https://wordpress.org/plugins/woocommerce/ and not additional Woocommerce plugins. As you know there are a lot of other plugins created by Woocommerce but we can’t test all 3rd-party plugins.
We hope you can understand how much work it will create when checking all existing plugins.

By the way we can’t connect via FTP getting this error:
http://storage3.static.itmages.com/i/15/0522/h_1432291922_9080855_a17ae9e062.png

Thank you for understanding.

Regards,
Eva Kemp.

#65524 Copied
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