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Theme does’t work on Phone another page appears with the xstore logo.

This topic has 4 replies, 3 voices, and was last updated 4 minutes ago ago by Andrew Mitchell

  • Avatar: 8theme
    8theme
    Participant
    December 21, 2024 at 07:18

    The theme works perfectly on the computer, but when I open it on the mobile, another page appears with the xstore logo.

    please help me fix it.

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    support staff only.
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    #428251 Copied Theme version: 9.4.6
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 21, 2024 at 07:24

    Hello, @8theme,

    Thank you for contacting us and for using XStore.

    We kindly request that you navigate to the Dashboard, proceed to the “Plugins” section, and deactivate the “XStore AMP” plugin and check again.

    https://www.8theme.com/documentation/xstore/amp-plugin/general-info-amp/

    We hope this helps. Should you require any further assistance, please do not hesitate to reach out. We are here to help you.

    Best Regards,
    8Theme’s Team

    #428252 Copied
    Avatar: 8theme
    8theme
    Participant
    December 21, 2024 at 07:34

    thank you now it works

    #428254 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    December 21, 2024 at 07:34

    Dear 8theme,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

    #428255 Copied
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The issue related to '‘Theme does’t work on Phone another page appears with the xstore logo.’' has been successfully resolved, and the topic is now closed for further responses

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