This topic has 8 replies, 2 voices, and was last updated 8 years, 10 months ago ago by Jack Richardson
Hi There
Could I please request the latest 3.3 theme files as I would like to update from 3.3 to 3.4 due to the woocommerce update.
I’m aware that this is normally obtained from ThemeForest, however as I was not the original developer whom set up the site I do not have access to the initial purchase. This issue has been already explained in a previous support ticket by me.
Look forward to hearing from you.
Hello,
I’ve sent Blanco 3.4 version to your email address.
Please check it.
Best regards,
Jack Richardson.
Hi Jack
Thanks for that, but unfortunately I have not received it as yet and it has been over 12 hours.
I have also checked my Spam folder.
Hello,
As an option we can upload the theme archive to your server. Please provide us with FTP credentials in provide content.
Best regards,
Jack Richardson.
OK thanks Jo, please see in Private Content. Let me know when uploaded and in what directory.
Hello,
I’ve uploaded the theme archive Blanco_Theme-v3.4.zip in the public_html folder on your server.
Please check it now.
Best regards.
Jack Richardson.
OK thank you Jack.
I now have it.
Thanks again.
Hello,
You are welcome.
Have a nice day!
Best regards,
Jack Richardson.
The issue related to '‘Theme Download’' has been successfully resolved, and the topic is now closed for further responses