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Theme is not optemized as you claimed because my bussiness web hosing full by listing 4 product

This topic has 15 replies, 4 voices, and was last updated 3 months, 3 weeks ago ago by Andrew Mitchell

nitin kumar

Participant

July 24, 2024 at 18:12

Hi team,

theme creating the issue sending too many request for a server thatswhty my hosting showing full used of resources .

4 product on website only how it is possible …. unable to understand …

everyone saying all good from my side

Please, contact administrator
for this information.

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#406801 Copied Theme version: 9.3.15

14 Answers

Rose Tyler

Support staff

July 25, 2024 at 07:49

Hello,

Could you please provide temporary wp-admin and FTP access?

Best Regards,
8Theme’s Team

#406856 Copied

nitin kumar

Participant

July 25, 2024 at 09:29

kindly check

Please contact administrator
for this information.

#406897 Copied

nitin kumar

Participant

July 25, 2024 at 11:48

pls check this too

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support staff only.

#406925 Copied

Jack Richardson

Support staff

July 25, 2024 at 11:51

Dear @nitin kumar,

I hope this message finds you well. We have noticed that you currently have the Query Monitor plugin active on your website. Upon review, it appears that the primary contributors to the speed issues on your site are the Wordfence and WooCommerce plugins. For your reference, please see the analysis here: https://gyazo.com/abc3c588f599ceeba87804daa8f8af5b.

We kindly request that you deactivate the Wordfence plugin temporarily and observe if there is an improvement in the website’s performance. Additionally, we suggest considering a downgrade of your PHP version. It has been observed that higher PHP versions may not be fully supported by all plugins, potentially leading to slower website performance rather than enhancements.

For further insights, you may also want to review other analytics provided by the Query Monitor. This can help identify and address issues with other plugins. Details can be found here: https://gyazo.com/c77f0e21f13a7a6f3d649072bb67c35a.

Moreover, we recommend reading our suggestions on how to enhance your website’s speed, detailed in our next reply, which can be accessed here: https://www.8theme.com/topic/error-message-while-debugging-the-website/#post-405279.

Thank you for your attention to these recommendations. Should you require any further assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
8Theme’s Team

#406927 Copied

nitin kumar

Participant

July 25, 2024 at 13:35

HELLO,

thanks for sharing brief guidance.
its a request pls fixed widget or ajax related issue if possible .

on rest issue i am working on my end.

#406960 Copied

nitin kumar

Participant

July 25, 2024 at 14:15

Hello sir,

The measures issue was creating by ship rocket plugin that was not compatible. So I raised a complaint and they are providing the solution.

I am sharing the screenshot of their solution pls fixed.

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support staff only.

#406973 Copied

nitin kumar

Participant

July 26, 2024 at 12:58

its out of my mind what is happening …

most of plugin …disable in-spite of my hosting giving error complete use of resources by your site ….

pls see the attached screenshot if you can help in this regards….

i was thinking that to delete the website and then will start it again ….
am i right pls guide ?

it can help me or not suggest best way in this regards

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support staff only.

#407140 Copied

Andrew Mitchell

Support staff

July 29, 2024 at 11:58

Dear nitin kumar,

As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

Click here to share your valuable perspective: https://themeforest.net/downloads

Your time and trust are highly appreciated!

Best Regards,
The 8Theme Team

#407564 Copied

Jack Richardson

Support staff

July 29, 2024 at 12:42

Dear @nitin kumar,

I hope this message finds you well. Following a comprehensive evaluation of both the front-end and back-end functionalities of your website, we have identified the factors contributing to the current performance issues. For your review, we have attached the detailed results in a secure link provided below (in private content).

Based on our findings, we advise against deleting all data and restarting the website from scratch, as this will not likely improve the performance issues. Instead, we recommend optimizing the existing version of your website. Additionally, testing with various PHP versions is suggested, as newer versions may not always enhance performance; in some cases, older versions could prove more efficient.

Please find the detailed analysis and recommendations in the attached document: [Insert Link to Private Content]

Should you have any questions or require further assistance, please do not hesitate to contact us.

Best Regards,
Jack Richardson
8Theme’s Team

Please contact administrator
for this information.

#407582 Copied

nitin kumar

Participant

August 1, 2024 at 05:59

Hello sir,

Thanks for providing the idea to fixed the issue….

but the link you provide not working i thing

pls see the attached screenshot….

i try to lower php version and get little bit improvement

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support staff only.

#408205 Copied

nitin kumar

Participant

August 1, 2024 at 06:29

hello sir,

Thanks for providing such a deep details ….. after analysis the data…. i decided to uninstall some of plugin that are taking too much time….

i want to clarify about one plugin that is Code Profiler Pro…. i have never install this plugin .

is it inbuilt with theme ?

#408207 Copied

Jack Richardson

Support staff

August 1, 2024 at 14:18

Dear @nitin kumar,

I hope this message finds you well. I am writing to inquire whether you have had an opportunity to review the analysis we sent previously. Should you require another copy of the results, please do not hesitate to let us know, and we will be happy to provide it.

Thank you for your understanding. Should you have any further questions or require additional assistance, please feel free to contact us.

Best regards,
Jack Richardson
8Theme’s Team

Please contact administrator
for this information.

#408322 Copied

nitin kumar

Participant

August 2, 2024 at 07:33

Hello sir,

I think that is sufficient to improved some of part in website for optimization.

#408417 Copied

Andrew Mitchell

Support staff

August 2, 2024 at 07:45

Dear nitin kumar,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#408421 Copied
Tagged: business web hosting solutions, claimed theme performance issues, efficient woocommerce product listing, optimized woocommerce business themes, resolve woocommerce hosting problems, wordpress woocommerce themes optimization
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Theme is not optemized as you claimed because my bussiness web hosing full by listing 4 product

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